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The National Committee for Quality Assurance Patient-Centered Specialty Practice ( NCQA PCSP program) recognizes specialty practices that have successfully met all the expectations for providing, coordinating and communicating patient care with the patients primary care physicians and other specialists. The PCSP program requires clinicians to organize care around patients—across all clinicians seen by a patient—and to include patients and their families or other caregivers in planning care and as partners in managing conditions.

Patient-Centered Specialty Practice Frequently Asked Questions

What is the NCQA Patient-Centered Specialty Practice Recognition program? 

The PCSP recognition program for clinicians is designed to improve quality and reduce waste and poor patient experiences that result from poorly coordinated care. The program focuses on coordinating and sharing information among primary care clinicians and specialists. It requires clinicians to organize care around patients—across all clinicians seen by a patient—and to include patients and their families or other caregivers in planning care and as partners in managing conditions.

Who is the sponsoring organization that awarded this designation to Indianapolis Gastroenterology and Hepatology, inc ?

The National Committee for Quality Assurance awarded this is designation to Indianapolis Gastroenterology and Hepatology, Inc is a private, 501(c)(3) not-for-profit organization dedicated to improving health care quality. Since its founding in 1990, NCQA has been a central figure in driving improvement throughout the health care system, helping to elevate the issue of health care quality to the top of the national agenda. The NCQA seal is a widely recognized symbol of quality. Organizations incorporating the seal into advertising and marketing materials must first pass a rigorous, comprehensive review and must annually report on their performance. For consumers and employers, the seal is a reliable indicator that an organization is well-managed and delivers high quality care and service.

NCQA has helped to build consensus around important health care quality issues by working with large employers, policymakers, doctors, patients and health plans to decide what’s important, how to measure it, and how to promote improvement. That consensus is invaluable — transforming our health care system requires the collected will and resources of all these constituencies and more.

Why is a specialist recognition program important?

This program recognizes specialty practices that successfully coordinate patient care and communicate with their primary care colleagues, other specialists and patients. Like NCQA’s Patient-Centered Medical Home (PCMH) program, PCSP recognition has specific expectations for providing timely access to care and continuous quality improvement. Practices who earn recognition have made a commitment to providing high quality patient-centered care.

How did NCQA develop the PCSP program?

Development of the PCSP program followed the NCQA product development process and included use of a multi-stakeholder advisory committee, a literature review, public comment, targeted interviews with practices and beta-testing. NCQA drew from the work of the Agency for Healthcare Research and Quality and the American College of Physicians. PCSP standards were approved by the NCQA Board of Directors in December 2012, and PCSP 2013 was released in March 2013. An update of the program (PCSP 2016) was released in March 2016.

May our practice choose which clinicians to include?

No. Practices must include all eligible clinicians. Practices that seek recognition for a defined set of specialties must include every specialist practicing in the defined specialties. Multi-site practices are eligible, but NCQA requires an eligibility screening call with NCQA staff before completing an application.

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