Indy Gastro | Colonoscopy, rectal bleeding, diarrhea, constipation, endoscopy

Insurances

insurances-convenience-to-our-patients

As a convenience to our patients, we participate in many different insurance plans and networks. Please bring a current copy of your insurance card with you to your appointment. Payment for office services, including any co-payment, is due at the time of the office visit.

If you do not have insurance coverage, please reference our self pay financial policy. Below are the managed care plans/networks in which Indianapolis Gastroenterology and Hepatology and The Endoscopy Center currently participates. Please confirm your benefits/coverage with your insurance carrier prior to setting up an appointment with us.

Note: Some physicians may not be contracted with certain insurance plans/networks. It is the patient’s responsibility to contact their insurance carrier prior to scheduling appointments and receiving services that may not be covered.

E-Pay Healthcare On-line Payment System

e-pay-secure

Our practice participates in ePay, an electronic payment software system, which provides patients with self-service access to view and pay their account balances.

Patients have the option to pay via credit card, debit card, electronic check (ACH), or a Healthcare Spending Account (HSA).  You can view online statements and payment history 24 hours, 7 days a week. It’s simple, clear and easy to use. 

Financial Policies

No Shows and Cancellations

If you are unable to make your scheduled appointment time please contact our office as soon as possible to reschedule. Failure to cancel an appointment in a timely fashion is unfair to other patients that are in need of medical care. We request that patients unable to keep scheduled appointments notify us at least 24 hours in advance, so the time can be made available to someone else.

A missed appointment, or “no-show”, occurs when a patient fails to give notice that the appointment cannot be kept. When new patients fail to keep an appointment, the referring physician will be notified. The appointment will be rescheduled once upon request, but after a second no-show, the appointment will only be rescheduled at the request of the referring physician.

For established patients, a missed appointment will be rescheduled upon request. A second missed appointment within 12 months will result in a no-show fee which is not covered by insurance. Patients that fail to notify our office within 24 hours of their appointment time will be charged $25.00. Three missed appointments within 12 months may result in dismissal from our practice.

The Endoscopy Center, located at St. Francis hospital campus, will charge $100.00 for a no show appointment if notice is not received within two business days.

Self-Pay Financial Policy

insurances-self-pay-financial-policyAll cash patients and patients that present without valid insurance information are considered a self-pay patient.

All self pay patients are required to pay at the time services are rendered. Please be prepared to make this payment with the front desk personnel before the visit.

We accept cash, checks, Visa, Mastercard and Discover.

Physician Billing Customer Service


insurances-physician-billing-customer-servicePhone 
(866) 434-1545 Ext. 85363

Fax
(317) 780-3345

 

Contact Indy Gastro

  • (317) 865-2955 & (800) 403-4683
  • Mailing Address

    8051 S. Emerson Ave.
    Suites 150 & 200
    Indianapolis, IN 46237

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