At Indianapolis Gastroenterology and Hepatology, our motto is "Earning Trust Through Quality." For more than 40 years, we have worked to provide the community with the best available care, striving to treat mind, body, and spirit in every patient we see. Before requesting a consultation with one of our GI practices in Indianapolis, IN, we invite you to spend some time reading reviews from past patients to find out more about our treatments and approaches regarding GI healthcare.
"Everyone from reception desk to nursing care preparing me for procedures were very considerate and caring individuals. Seemed to be happy in their jobs! Went through the steps of preparing and want to mention Kay the nurse who did my IV who is exceptional. I explained why my hand was not acceptable location for the IV and she positioned it on the arm. She was gentle and put the needle in without pain and discomfort. Excellent job of finding vein too. Dr Crane is an exceptional caring doctor and takes time to explain things and answer questions. In the exam room they took care of my special needs without question and very helpful to make me comfortable. Afterwards the individuals who prepared me for discharge were also very caring and helpful. I highly recommend Dr crane and the staff for the special care given to me for this procedure. Thank you for excellent care. Diana"
"Love Dr. Crane! My procedure went well. He and the rest of the staff were there before during and after to reassure me, answer any questions, and send me home knowing what to expect. They're a great team."
"most recent visit was a follow-up with Lindsay Mueller. all went very smoothly - fast and efficient but not rushed. genuine interest in my case, my questions were answered and a treatment plan was agreed upon."
"Dr Jacob was very thorough and compassionate of my situation. He took extra time to answer all of my questions and concerns and put my fears at ease. I would send any of my friends or family to see him. He was very kind."
"I want to thank Dr. Haynes and all the staff at st Francis hospital.. my experience was so good from the time I got to my surgery till the time I left. If your wondering if there's still caring compassionate people left in this world there are. Right at st Francis in Dr. Haynes office and hospital. I will ever be so grateful for making me feel so comfort and calming me down. Great experience...thank you William white ..."
"Sara Reischman was very informative with my health issue and look forward to future appointments. The one problem we have when we come to St Francis is which exterior door to enter. When appts are made for different Doctors it would be extremely helpful if the scheduler could tell us which door to enter. Most employees do not know what to tell you. Consequently I had to enter the hospital through three different doors before finding the right one. My wife’s appointments have experienced the SAME problem. It should be an easy fix. Especially for those of us who don’t walk well due to age. Thank you."
"I was very pleased with my visit with Brandi, NP. She was attentive to the issues I presented to her and is being proactive in diagnosing and treating me accordingly."
"Have been seeing Dr Drake now for just over a year. Good listener and explains things very well. Knowledgeable and very competent. He also seems to be a really nice guy too. Planning on referring others to this dr."
"Dr. Morelli is genuinely concerned and caring for his patients. He takes the time to listen and fully understand the patient’s concerns before suggesting a course of action."
"Dr. Roberts was very thorough in explaining my procedures to me. He patiently answered all of my questions without making me feel rushed. I highly recommend him and his team. They made sure I was comfortable throughout the entire process and they all did a wonderful job. Thank you!"
"Excellent staff-great job explaining process. Doctor was very nice and reassuring about what was going to happen. Website was updated with results of my colonoscopy quickly and clearly which was appreciated."
"I ve never had an issue with the facility nor Dr Orinion.....both are precise with their scheduling and the procedure....I won't go anywhere else to have a colonoscopy done.....Thank you to staff and Dr. Orinion....you all are the best!!!!"
"Dr. Jason Roberts is very caring and thorough. He asks a lot of questions and takes the time to answer yours. He is very intelligent. I would totally recommend him to friends and family."
"He listened to what had to say and offers some hope for my IBS. Only thing they did get wrong was my pharmacy location. Mine is at 3109 meridian on 135"
"Even though there was a big mixup as to my appointment, Dr Cheng took a very personal interest in my symptoms and gave me an inordinate amount of information and insight. I am very happy that he was thorough as well as professional!"
"Dr. Cheng always listens to my concerns and makes every effort to find a solution. The front office staff are friendly and helpful. This last visit I was not impressed with the person that took me back to the room. She was rude and seemed to not like her job."
"Excellent Doctor, he has a good face and a beautiful aura. Very professional // Excellent doctor, he has a good face and a beautiful aura. Very professional."
"Dr. Cheng and his staff were on top of their game when it concerns my procedure on the 25th. I've had several of these over the years and no problems from this facility. Thank you all for your professionalism and kindness."
"Dr. James Jacob and his healthcare team are super professional and very helpful. I went here for a scheduled upper endoscopy procedure. Everyone including the scheduling lady, the person who asked me to sign waivers, and nurses were super polite and kind. The nurses who were accompanying me to operation room were so calm and also helped me calm down. Last time I was put in full anesthesia was when I was 7, so naturally I was quite nervous but the team was very helpful in calming me down. I didn’t even realize when they use the anesthesia but they told me it gets into effect in 20 seconds. I don’t remember any part of the procedure. They were so nice to call my boyfriend so he picks me up and also called him again to guide him which door to pick me up from my wheelchair. After the procedure, another very nice nurse helped me with checkout procedure and gave me apple juice. The unit uses Klara chat systems and I got timely responses regarding my questions before the procedure. I highly recommend Dr. James Jacob if you want to check any stomach related issues or want an expert opinion. Thanks a lot for your service."
"Is the best. He painlessly handled me. But he pulled 2 wisdom teeth and did not write me something for pain. I had a funeral and am a caregiver.i thought I was going to die. One his young staff was rude saying I was pill seeking. So I suffered thur it. I'll not go back for being mis judged and argue with me a 63 yr old woman in excellent condition missing only 3 teeth. But the doctor was and is awesome.sets up a game plan long term for your mouth. Excellent Dr. Just loved him."
"My care provider was attentive and very helpful in reaching a decision for further care. I feel I have been well taken care of and have a positive approach to the next steps."
"Dr. Drake went above & beyond to complete my Colonoscopy. Due to an administrative error, I found out upon my arrival that I wasn't on the schedule! Dr. Drake took me in & got the exam completed, thoroughly & professionally. I'm extremely grateful for his flexibility & excellent care."
"The entire office staff was very friendly and Dr. Vincent was extremely nice and very professional. He listened to all of my concerns and explained everything to me about what he was going to be doing to me and I felt very confident in him."
"Dr. Nasereddin Was very welcoming, personable, and patient, allowing me to explain my concerns honestly. Overall, my experience with this appointment was very professional, and I appreciate the respect shown by the staff."
"I have had 4 endoscopies at the St Francis location. Never any anxiousness. Goes well. Of course, small incidents happen. No damage. Dr Drake & your St Francis staff are very kind & compassionate. Thank you!"
"Great Doctor. Answered all my questions even before I asked him. Attentive to my personal feelings regarding what I'm going thru. I love my new Dr and will refer others to him in the future."
"My experience with Dr. Geiss was amazing. She took her time in explaining my situation . She gave alot of information that I could understand. There office personnel was very nice & and I would highly recommend Dr Geiss as your Gastrologist ."
"I gave 5 stars, for this reason. Dr Mueller, took her time to answer all my questions. She showed compassion and gave me some advise on a new treatment program for my problem. Which actually made perfect since to me. The staff is very personal and professional. No long wait time. All around, great experience. Sincerely JulieJenson"
"Office was very clean and staff was wonderful- Chris at check out was laid back and so easy going. I enjoyed meeting Dr. Morelli. He’s polite, professional and thorough. He gave me opportunities to ask questions without feeling rushed and listened to my concerns."
"Dr. Jacob has been my gastroenterologist since 2005. My life changed dramatically in 2011 after a surgical catastrophe caused me to lose almost all of my small intestines. Since then, he has been responsible for maintaining my vitamin levels, due to malabsorption, through multivitamin infusions, oral medication and monthly lab tests. He is a fantastic physician and human being who treats his patients with great sensitivity and respect. If you are in need of a gastroenterologist Dr. James Jacob is the best choice."
"Awesome people and very professional. I felt comfortable and respected during the procedure. Everything was explained clearly. I would not hesitate to have another procedure done here. Dr. Crane is great."
"The first time I met Dr Morelli, very nice and respectable. He actually listen to my issues and was very informative as well as up front. He didn't talk me in to any procedures, he left it up to me. I would highly recommend him."
"Dr. Nas was great! Efficient and talkative. Discussed my issues and concerns thoroughly. As a plus, he graduated and went to the same med school as I did! Look forward to future care with him."
"I have never been to a business where everyone was awesome but from the time I arrived and signed in to see Dr. Vincent everyone was great and took very good care of me until I left and have been checked on since I've been home would highly recommend this facility. It was truly worth the 2 1/2 hour drive"
"Dr. Drake was very thorough and professional. He made me feel very comfortable about the procedure and explained the results. Appreciate his taking such good care of me."
"I was very impressed with Indianapolis Gastro Enterology after my recent procedure. The staff communicated clearly beforehand regarding the prep procedures. The day of, I needed to reschedule my procedure time and they made that happen. Dr. Crane was very personable and did a wonderful job. I highly recommend Indianapolis Gastro Enterology."
"Dr Cheng was caring and professional. He took his time in explaining his findings after my husband's upper GI and Colonoscopy. I highly recommend him."
"The staff was friendly and got me in quickly. Dr Haynes listened to the symptoms I was having and ordered labs accordingly. I was told at the end of my appointment that blood work needed done and I needed to call to schedule an ultrasound. I went and got the blood work only to be told by the lab that my insurance needed a prior authorization. I called the insurance who confirmed that they did need one and that Dr Haynes office needed to call them. So I called Dr Haynes office and was informed that under no circumstance would they send a prior authorization but that I needed to call the insurance back so that they could tell me somewhere I could go to get the test done that would be not as expensive. Essentially, both insurance and Dr Haynes office told me I was out of luck, they couldn’t help, and that I needed to do the test and pay for it. The day after my original appointment, I was scheduled for the liver ultrasound. When I got there, they informed me that Dr Haynes office had not sent the order yet. When I called, Dr Haynes office said they needed to pre-certify the ultrasound before sending it. I have no idea what that means and I had been on the phone with them and my insurance several times the previous day. At that point, I was standing in the hospital bawling my eyes out because I work three jobs, I’m an only parent, im in college full time, and I was being told I had to pay for this lab work to be done somewhere and I had to find that somewhere and that I had to find another day in my already-tight schedule to do the ultrasound. The person working at the radiology portion of the hospital must have overheard me trying to get myself together because she ended up calling my family doctor who immediately sent over the order for the ultrasound and they did it. I don’t want to be dramatic but having any kind of health scare when you are the sole provider for your child, especially one that can be genetic, puts an immense amount of stress on a person. Like I previously mentioned, the staff was very nice, there was just additional stress after the appointment due to confusion/communication."
"This office has held clients of my 2 teen daughters, my husband and myself. Several MDs in the same office. All of their staff have been extremely patient and professional. I was given an appointment quickly also. A+"
"It can be tricky treating a complex patient like myself. He was very engaged and kind. Asked a lot of questions to understand what I was going through. I really appreciate him."
"The Endoscopy is not very pleasant but my experience with Dr. Vincent was exceptional. The intake process was quick, l could ask questions. Each person verified my ID, asked if l had questions. The Endoscopy was on schedule, and the recovery process was thorough, plus the nurses were caring and understanding. This medical experience was fine tuned process. Thank you soooo very much."
"Dr Nasereddin and his staff provided me with very respectful and compassionate care during my first appointment. I felt comfortable and confident to schedule a upper GI and a colonoscopy. I’ll be able to provide more information after my procedures."
"Quick check in and out. Not much to talk about with the doctor at my follow up. I’m glad I’m feeling better and the rooms have space for my baby’s stroller."
"Kaitlyn Geiss is wonderful! I feel comfortable talking to her because she seems to care and is very knowledgeable and professional. Dr Vincent is great as well. He is the one who really got everything moving forward with my life preserving and critical treatment ! The nurse Nicole has been extremely helpful to me over the phone and I appreciate that too. I really am grateful for those I’ve mentioned and Indy Gastro!"
"I was seen in a timely manner. Sarah was great, she was attentive & listen to my concerns. She made a health plan for me that is very thorough. Lee Anne"
"Everyone there is so kind, professional and on top of their game, can't say enough what a pleasure it is to work with Indy Gastro. Thanks to everyone there."
"Dr. Haynes and his staff made me feel at ease for my first colonoscopy. The procedure took less time than expected and I felt no after effects. Very professional and friendly."
"Indy Gastro is a Class Act all the way! They are prepared to see their patients and show utmost care and concern for them. They really help you and you will be happy you are a patient there.🤗👍"
"The nursing staff and doctor were extremely friendly and took great care of me. I appreciated the quick results. The entire experience was a good one!"
"Professional and efficient the whole way! They made the possibly dreaded experience of a colonoscopy very bearable and it was over quickly, and I felt great the rest of the day--no anesthesia nausea."
"Dr. Vincent was very polite, professional, and extremely thorough when he met with me prior to my procedure. He explained everything in detail. After the procedure, I woke up easily, without any complications. I would highly recommend Dr. Vincent and the staff of nurses. They were very kind, thoughtful, and attentive to my needs."
"I had a very positive experience during my procedure including registration. The care team consisting the RNs, technician CRNA and the gastroenterologist were patient centered, focused on my comfort and quality."
"Very friendly yet professional. My doctor was running behind and Dr. Drake volunteered to do my colonoscopy, so I didn't have to wait. He did a great job."
"Short wait time and Lindsay the physician assistant was very, nice , caring and patient and ask me lots of questions and took notes and explained to me her plan of care. She answered all of my questions and was very thorough. She took her time with me as a patient. I highly recommend her."
"My procedure went smoothly. Everyone was professional and communicative, making sure I understood what was and what would be happening, while being very friendly and putting me at ease."
"Dr. Drake is a wonderful doctor! He is extremely knowledgeable, kind, and personable. His demeanor puts you at ease and he listens intently to any questions you may have. This gastroenterologist’s group and their staff are top notch! Jackie Neace"
"Dr Cheng is very informative and takes time with me to make sure understand the procedure and what the results mean. He seems to truly care about his patients."
"Dr. Morelli was patient. He didn't hurry through my appointment. He made eye contact for most of the appointment. He answered my questions. He showed empathy to my concerns. He was personable."
"Dr. Cheng is so professional and very personable. I trust his judgment completely. The nurses were fantastic too. Including the anesthesiologist. Great job done by alll.Thank you!"
"Dr Haynes is one of the most compassionate, intelligent drs I have ever had. I very highly recommend him! I have a rare medical condition and was thoroughly impressed at how knowledgeable he is in my care. He is friendly and easy to talk to about procedures and conditions. He is one of the few drs that I feel really cares about his patients."
"Got right in! Fantastic experience all around! Dr showed great interest in my Moms pain and seem to understand her age and where she could mentally. We don’t get that often. Thank you!"
"Doctor Jacob is very good doctor. Got the job done and answered all my questions. If I ever had any problems that's were I would go. Thank you. Cherry"
"Dr.Cheng really works at getting to the root of the problem! He doesn't rush you through but takes the time to listen and I appreciate that about him!"
"Dr Haynes is one of the most compassionate, intelligent drs I have ever had. I very highly recommend him! I have a rare medical condition and was thoroughly impressed at how knowledgeable he is in my care. He is friendly and easy to talk to about procedures and conditions. He is one of the few drs that I feel really cares about his patients."
"He is the best Dr ever . He take care of my Gastroparesis and my ileostomy my irritable bowel syndrome and my bleeding ulcer He cares about his patients and takes time with me and answers all my questions that I mite have . His birthday is in September and so is mine close together . We told each other happy birthday . He’s a friendly doctor . There are other patients who comes to his office that knows me I told them how special a doctor he is and how he help me . I feel better than I ever have cause of Dr Haynes . I’m glad hes my doctor . I’d recommend him over and over again He so kind ."
"The only thing I can say. Thank God that you are my doctor and a servant of the Lord. I will aways be grateful for taking care of my health problem. May God continue to bless you."
"Doctor Orinion was willing to listen to my experiences with a different GI. He made me feel comfortable and made what he was saying understandable. He did not talk down to me like other GI doctors."
"I was a little late to my appointment but Dr Cheng was so nice to see me. The Doctor took time to view my past medical issue and present. Doctor also listen to my concern"
"I don’t normally leave a review but I must share experience with Dr. Cheng which was wonderful. Upon arrival the front desk staff greeted me making me feel welcome/ comfortable being there. Dr. Cheng was very attentive to my medical history in order to provide the best care while addressing my concerns for the visit. If you are looking for a doctor that can address your gastrointestinal issues/ concerns throughly make an appointment with Dr. Cheng you will not be disappointed and glad you did."
"Dr Orinion listens to your concerns, asks questions for previous complaints and gives you a plan of care. I did not feel rushed during consultation, medications were sent to pharmacy and labs were ordered. I recommend IndyGastro for all your gastrointestinal needs."
"Dr.Haynes was absolutely the kindest and most straightforward and personable doctor I have met on a first visit! I am elderly and have had a frightening experience; but he put me and my husband to rest quickly and kindly. All if his staff were equally attentive and caring. I will never go anywhere else fir these services.THANK YOU!"
"Doctor Haynes has been my gastro doc for over 15 years. I truly admire his professional knowledge regarding my Crohn’s disease. He ALWAYS takes the time to ensure he provides quality service, understanding, knowledge and compassion regarding my health. Every doc in this practice are professionals. I highly recommend them. Thanks Indy Gastro for your service."
"Good doctor. I just wish it didn't take so long to see him. When you want to see a doctor and don't want to go to ER I wish they had a line to find help."
"Dr Cheng is very professional and takes the time to be personal. Recently I had a 2nd colonoscopy procedure from Dr. Cheng. Prior to the procedure he met with me to explain what to expect and review findings from a previous colonoscopy 5 years early. He was very thorough before and after the procedure. Two weeks later I received a personalized report regarding the colonoscopy. I feel fortunate to have Dr. Shan Cheng as my gastroenterologist."
"So far so good I really don't know a whole lot since I only had one visit I have been praying on getting to feel better I am very bad and I need help and he's my last resort that I have because I'm miserable each day I get up and when I eat I'm hoping things get better from here on thank you I'm glad to have you as my doctor I know you said I had to be patient I'm trying sometimes it's hard for me to work and that's not a good thing especially when I work in a nursing home thank you for your time"
"I saw Dr Crane for the first time and was really impressed. He took his time with me, asked questions and seemed concerned with my welfare. I would recommend him to anyone."
"I have the pleasure of meeting this dr. He is compassionate, personable and listens to his patients. He is very calm and explains everything to you in regular terms. I was with community health and went out my network for this type of experience. This is what patient care is about. I feel good to have him do my procedure without a fear in my body. This is a great doctor, go see him."
"I have went to Dr. Robert for colonoscopy, as well as pancreas issues. Dr. Roberts is professional and extremely helpful. I would recommend Dr. Robert’s to any patient needing gastro treatment."
"I had a great appointment and Dr. Cheng was very helpful and listen to what I had to say. He was able to guide in the right direction of treating. I would highly recommend him."
"Dr. Jacobs is amazing I've seen him for over 15 years and refuse to see anyone else he is very professional and always on time and speaks straight to the point so you no absolutely without a doubt what you have and treatment plan is !"
"Love Dr Morelli. Been his patient for 14 years. The staff at his office is nice and helpful. He is very thorough and make sure that the patient is happy with his decisions and if they have any that they want to talk about."
"No wait for appointment...doctor Morelli took time to find out how I was dealing with Chrones....asked leading questions that pertain to the disease to see if I was having any problems. Thorough....patient....personably... .considerate.....made me feel confident in his care."
"To be honest it's always a pleasurable experience. Whether it's a doctor's appointment or picking up a prescription at the pharmacy. Everybody is always pleasant and professional. I don't wait long in the waiting room and I like that. Everything seems very streamlined without sacrificing quality. I'd like to thank the staff for all they do."
"Dr. Cheng is the best Physician I've been to. He's very knowledgeable, listens and takes time with you. I referred my son and others to him. I trust what he recommends for my health!"
"My previous gastroenterologist retired after I had seen him continuously for 30 years and he suggested I see Dr. Drake. He is through and has an understanding bedside manner."
"Dr Haynes and the staff were professional, courteous. The doctor and nurses provided all the information needed and answered every question we had thoroughly, with patience and empathy."
"Madonna, Lori, Annabelle and Emily were the perfect staff on the day of my EGD. They were very professional, yet they were very personable, which put me at ease. Give them all an A+ and St Francis is very lucky to have them. This was my second time having Dr Jacob perform the procedure and he was excellent as always. He explained all that would be going on and what he was going to be looking for during the procedure. Very friendly and very, very professional. If I’m ever in need of a similar visit, I will ask for the doctor once again. Very good experience overall."
"Wonderful. Efficient. Kind .. compassionate people. They work like a well oiled machine. Thank you all. They made it so easy. And they all had beautiful smiles which made me relax."
"Dr Vincent is fantastic! He has given me hope which has given me my life back! I've seen multiple physicians and had a couple of really nasty ones for hepatology. They told me my only option was a transplant which Dr Vincent has said isn't necessary and questioned some of the care I've received, as had I. It was refreshing!! I look forward to working with him and to feeling better."
"1st visit with Dr. Morelli and it went well. He actively listened, answered all my questions, was very knowledgeable and reassuring about the plan of care that was to be implemented. I was a patient of Dr. Lemmel for years and didn't think anyone could be as good as him......but I was wrong!"
"I have been a patient of Doctor Orinion nearly ten years. Dr. Orinion was able to diagnose and find a precancerous condition before it could become a cancer allowing me time to make necessary diet/lifestyle chranges so I am grateful to have such a good doctor who really cares about his patients. Recently i had annual checkup with Dr. Orinion and thought maybe he could tell me about an issue i was having with a hiatalhernia in my stomach . Dr. Orinion had. a surgeon call me the very next day and had exams scheduled of which are already completed. Turns out my hernia may be leaking i didnt know that was possible i just thought i had infection leaking. Test will tell in a few days but i know one thing for certain. You wont find a doctor who cares more about his patients i cant emphasize enough how the urgency doctor Orinion places on care and treatment of his patients has made a positive difference in my life and im sure countless others as i see first hand Doctor Orinion can be what i seen is a man who takes plenty of time for each patienta and as result goes from room to room seeing patients all daylong that way i dont see where he gets a break if any all day but the care treatment and time spent with his pstients and the urgency of which he emphasizes his patients needs to surgeons hospitals for tests and with pharmacies regarding medications is second to none. I want to thank Dr. Orinion for the care which he has handled all my health issues and the tireless devotion and dedication with which Dr. Orinion helps each of his patients every day"
"Dr. Cheng has a great bedside manner, he was very thorough, professional, and knowledgeable not only in his field of expertise but with my complex health issues. He had pulled my medical records and spent time reading over the other documents I provided to make sure he was treating me appropriately. I highly recommend Dr. Cheng."
"Very courteous staff. Short wait time. Dr. Morelli spent time with me and answered my questions . Very respectful in dealing with patients.He genuinely cares about his patients."
"It was my first visit with Dr. Haynes. He was very pleasant and listened to and took notes on everything I said. I never felt like he had one foot out the door. That is very important to me! Should the need arise again I know I will be in good hands."
"I had an awesome experience for my procedure at The Endoscopy Center. From check-in to pre-procedure, to procedure room, to recovery and departure, everything was top notch. Everyone was kind, courteous, efficient, and professional which put me at ease. I was happy to have my screening colonoscopy exam done by a highly skilled, experienced team with exceptional quality. Dr. Cheng is compassionate and caring in addition to being knowledgeable and technically skilled. Will 100% return here for my surveillance exams without hesitation."
"I was not happy with having this done a second time but this team was wonderful. They made me feel very much at ease. From the music to having everything explained in plain language. And joking around in the procedure room and Dr Crane going over results with granddaughter. If I ever have to have another gastro procedure it will be done by Dr Crane and team"
"Doctor Drake is thorough and listens to patients. When I had a questionable result from a colonoscopy, he ran tests a second time then has been diligent in his follow up."
"The office visit to determine what we needed to do, was thorough. I was pleased with his demeanor and trusted his advise enough to proceed with scheduling a procedure to help with my course of treatment."
"Dr. Morelli, is an amazing Dr. He takes his time and talks and explains things in a way that is easy for.a patient to understand. Never makes you feel rushed. Thank you Dr. Morelli."
"Dr. Crane is wonderful! He is personable and asked lots of questions to get a better picture of my health issue. We made a plan for treatment and I love the portal I can use to communicate with his team."
"Have seen bad reviews for this doc. That has not been my experience. He has excellent communication skills. Listens and responds better than any doctor I have seen. It's a big practice with lots of employees. Some are better at their job than others. Give them a chance!"
"This was my second appointment at the Endoscopy Center. Both appointments went very well. This was my first appointment with Dr Crane. He made the appointment as pleasant as possible . (if Colonoscopies can be pleasant😂) He was funny and answered all my questions. He's a keeper! His staff were also very warm and reassuring....they are also keepers!💞"
"Dr. Drake always takes the time to explain things to me and answer questions. He takes the time to help you find the least expensive pharmacy for your medication. He is also straight forward and honest while being very kind."
"After years of misdiagnosis, someone told me about Dr. Cheng. From the first visit he knew how to treat my symptoms and gave me a correct diagnosis. I've been seeing him for several years now. He always takes time to listen. His staff is also great to work with!"
"I judge visits by time spent reviewing conditions and how well things were explained. Both of these were handle very well with a professional kind approach."
"Dr Crane was extremely helpful. I felt very comfortable sharing everything I had been struggling with with him. He was very compassionate and genuine. After some discussion he was able to figure out what was going on and helped facilitate the resolution. He provided me with a referral for a surgeon and within two weeks we had resolved my issues. Thank you Dr.Crane!"
"The staff was very friendly and informative. Dr. Drake was thorough in his explanation of the procedure and the follow-up after. The anesthesiologist was also very thorough in explaining his part of the procedure. The entire staff was very professional! I would highly recommend Dr. Drake and his staff."
"Dr. Jacobs was fast but not too fast where he couldn’t answer questions. He told me what I needed and set out a plan. Had to wait a month to see him as a new patient, but thats not bad compared to other specialty offices."
"Dr.Morelli is a very personable doctor, he takes the time to explain everything. Very rare now a days, he called me himself to explain the results. His staff is very good and they make you feel at ease."
"I have been more than once and every time has been very professional. It was very easy and they are very polite and positive. ( prep not so much) but I thank the doctor and all people involved. Thank you and God bless!"
"Dr Morelli and his team are very caring and professional. They made me feel comfortable and the procedure went smoothly. I was in and out in no time! I highly recommend."
"I was very pleased with my appointment with brandy I would recommend this office to anyone everyone is so appreciative and nice and treat you so sweet e"
"Dr Johnson was very helpful in analyzing my issues and explaining them so I had a good understanding of what problems I may have and how it could be resolved. Very understanding"
"I am having an issue with diarrhea, more than 10 times daily and they truly are trying to get to the root cause of my problem taking their time with me and I feel they really care"
"I've been a patient of Dr. Andrew Crane for several years now. I really do like him. He listens to his patients and works with them to come up with the best solution to their conditions. He's very personable and a fantastic doctor."
"Dr Crane and his anesthesiologist were top notch! He was very easy to talk to and his bedside manner was great. For someone that fears Drs. He made me feel very calm and relaxed. Highly recommend both of them, as well as their staff!"
"The best!!! I had seen Dr Jacob years ago and have been pretty well trouble free for 20 years...unfortunately, I started developing some new issues and wanted the best so I re-established with him. I trust him with my healthcare 100%."
"Dr. Roberts was wonderful. He explained what procedures I'll be having and all the steps through this whole process in words I could understand. He was kind and very thorough. My husband and I are very happy. He's making a scary time much easier."
"I can’t say enough about Dr. Morelli’s professionalism, care and attention. I recommend him highly for anyone looking for attention to gastric problems. He is outstanding and the staff reflects the same kindness and care"
"I’ve been a patient for 40 years. There were 3 doctors when I was diagnosed with Crohn’s disease in 1980. They have at least 20 now. They are still very caring, the staff is excellent. I enjoy getting in quickly with the nurse practitioner and they are quick to get back to you to answer questions on the online portal."
"The NP I saw was awesome. It was my first time and she was very attentive and answered my questions and made great suggestions. She took the time and sat with me and listened with her eyes on my and not the computer. I appreciate that most of all. I'm so glad I got in to see her. She was absolutely out my mind at ease and was ready to jump right in to my issue. I appreciate her so much."
"I recently met with Steph Scalf. She has been monitoring my condition for maybe a couple of years. She had started me on a different medication which seems to really be helping. I was disappointed to hear that she is leaving. I will miss her!"
"Dr Crane is easy to understand and both efficient and professional. He listens carefully without interrupting and shows concern and care for his patient in the questions he asks and the time he puts into diagnosis and treatment. He also seems readily accessible should a later need arise. I would highly recommend him to anyone having gastrointestinal problems."
"Update 2023: finally getting answers! Started off rocky but learned you want to get the portal to communicate with Staff and doctors. Best and quickest way instead of calling in. Update 2022: I gave this place a 5 star in the beginning but it's going down to a 3 star now. Doctor sent in a prescription for a new medication, it was a week that had sent over to the pharmacy. I went in and talked to meijer staff about this particular prescription. The nice man stated we sent it back to the office for a pre authorization 3 days ago!!! Haven't heard back from them. I called the doctors office and asked what was going on. The staff said we are working on it. This is probably the second time I had have this issue with my medications that need pre authorization with this office. Luckily the doctor gave me an alternative to try, thank goodness for that and the doctor herself. Honest review- 2nd opinion what I went for. I started out at IU Health Gastroenterology Avon location I started having issues in late October 2021. I received the worst care. No return phone calls no return emails and if I did get emails they were extremely late and rude. The doctor was so rude and staff was unbelievable. I was on so many antibiotics that have not worked. I went to Indiana Gastroenterology due to have SIBO (Small Intestine Bacterial Overgrowth). I was diagnosed with it in March 2022. I am currently now getting the help and treatment for it. I was treated with professional respect and understanding that this is an serious infection that shouldn't be just put to the side like IU Health did. I currently see Dr. Drake. I like him alot. He took his time and I didn't feel rushed at all. He immediately noticed my issue with my stomach, looking 3 months pregnant all the time. (Which I am not part of the infection always bloated and hard stomach.) I believe what helped me during the appointment was having all my paperwork from another doctor and documenting what issues I had to help decide what needs to be done."
"Everyone was so nice, I think they could tell I was really nervous, they were laughing and joking with me. God bless them all. Sincerely, Sherri Brown-Shaw"
"Dr Crane was very professional & caring. Took time to listen to my problems. He was thorough & explained my colonostropy photos .He gave his for me in the future. Several times he ask if I had any questions. I now have an excellent stomach & colon Dr. Thanks Dr. CRANE"
"My procedure went very well. The 10a appointment with very little wait before being taken back. The nursing staff were very professional and secure verifying my ID multiple times. The anesthesiologist explained her role and what to expect. Dr Vincent then came in to explain the procedure and options he needed answered to go forward. The procedure went off on timely manner with no issue. I felt very comfortable in all aspects. I was home and enjoying the day within 1 hour of the procedure. Highly recommend Dr Vincent and Indiana Gastro."
"Best practice and best staff I've seen in a medical office. Staff and nurses are kind and answer calls and concerns quickly. Dr. Cheng and the staff make scary procedures more comforting. Very straightforward and kind!"
"After choking at home, I called the GI doctors' office during after hours. Although he didn't know me, Dr. Haynes took the call. He listened patiently, asked relevant questions, and gave me excellent medical advice. He concluded the call by telling me to go to the emergency room if I had additional choking and to call during office hours to make an appointment for an endoscopy. I felt better and didn't followup. I know GI doctors are overwhelmed by a shortage of doctors in their specialty area and the large number of folks needing GI support. However, he didn't drop my issue. I didn't followup, but he did. Iwas amazed that he had his office call and schedule an endoscopy. He then performed it with compassion and excellence - stretching my throat so THE LIFE THREATENING choking would not re-occur. I'm grateful to him and would highly recommend him. Thank you, Dr. HAYNES!!!"
"Very thorough and open to the patient's viewpoint when discussing diagnosis and treatment options. The woman in the phlebotomy lab is fabulous and so good at her job!"
"Lindsay Mueller PA-C is amazing! She makes you feel listened to and valued. I didn't feel like I was being rushed through my appointment at all. Before it was done she made sure I knew exactly what my treatment plan would be and that I had no questions. I am super impressed."
"The staff was very warm and courteous. I had 2 procedures done. I was in when they said I would be, and out very quickly. I would definitely choose them for future procedures."
"Great experience w/ physician, nursing staff, and nurse anesthetist; clerks in admitting not as friendly; admitting cubicle/bed area way too small and claustrophobic, but staff very attentive so helps. Mandatory masks ridiculous: there are plenty of indiscrete mask removals and incorrect mask wearing that make the mask rule frivolous."
"All of the staff from check in to assisting with my departure to go home was fabulous. Everyone was professional but friendly. What a great experience and wonderful doctor and staff! Thank you!"
"Excellent visit everyone was enjoyable and very pleasant it was explained well and had photos of the complete procedure the Dr. Was fantastic the nurses was enjoyable and made you feel extremely comfortable"
"I was totally impressed with my care at Indianapolis Gastroenterology. All of my questions were answered and I was treated very respectfully and kept comfortable. I highly recommend them"
"My wait time was minimal. Every one was pleasant and Dr. Jacob saw me right away. He is very clear when explaining things and was knowledgeable of my record."
"Dr Morelli put me right at ease and was not in a rush. I feel he is very compassionate to what I'm going through and genuinely wants me to feel better and he will do everything he can to figure things out."
"Dr. CHENG was unavailable. I saw PA Madison Maloof. I was thoroughly impressed with Her knowledge, care and genuine interest in Me as a patient. She is excellent. She arranged for an endoscopy."
"The doctors and staff here are really good and friendly. The only problem I have is you can’t call they don’t ever answer the phone so you have to go there in person and make an appointment or to get any information but as soon as they have information they will call you and let you know."
"I just had my first visit with Dr Crane, and I was extremely impressed. I really appreciated that he took the time to ask me a lot of pertinent questions, and I never had the feeling he was rushing. I was also really impressed with his staff. Prior to my appointment, his staff had gathered all of my medical records from all the different providers I’ve seen over the years, and in doing so, I really think it let Dr Crane see the big picture, and to come up with a better treatment plan. To summarize, I wouldn’t hesitate to recommend him to anyone."
"DR. Cheng is a wonderful doctor who listens to your issues and explains in easy to understand terms. He took his time and there was no feeling of being ignored or rushed. I highly recommend. He was my parents doctor and that is why I picked him. A genuine kind and caring person."
"Dr. ORINION, M.D. is the first of my doctors that has actually sit and discussed options with me and my husband about my whole life and what I have been through. He is very intelligent and caring and open for whatever I need to talk about. I asked him about other doctors here at MHP and he shared his opinion. I'm very pleased to have him for my doctor. He ordered bloodwork and called me with results the next morning! I appreciated that so much! I'm still waiting for my other doctors to call me back that I left a message with yesterday??? Thank you for your prompt response and for your kindness. May God bless!"
"Had a great visit with Dr Morelli on Tuesday..he really put me at ease and answered my questions...he could feel my concerns without me saying a word!"
"Absolutely love this place! They are fast, efficient and know their stuff. Justin and Carrie, you rock! They were very caring and Absolutely able to answer any question I had. Highly recommend Dr. Vincent and his wonderful Team!"
"I have been going to Dr.Cheng since 2018 and he is very caring doctor who listens to his patient. I highly recommend him to anyone. I am fortunate that I met him who helped treat my condition and improved my quality of life."
"Running a little behind schedule but was apologized for this several times which makes up for it. Dr Haynes really showed he cared and told me to call any time I needed anything. Overall great experience for the poor situation I am in."
"He takes a lot of time and explain all the things he was doing. Doing all the testing he needs to have done and have an other doctors look at The results Just make sure he did not miss something."
"I have been going to Dr.Cheng since 2018 and he is very caring doctor who listens to his patient. I highly recommend him to anyone. I am fortunate that I met him who helped treat my condition and improved my quality of life."
"Dr. Cheng is a wonderful caring doctor. He listens and is so good with figuring out what the problem is and has a plan to fix it. I feel fortunate to have found him because I had been dealing with stomach issues for many years.All the ladies in the office are very caring and helpful too. Noone rushes you."
"He is a doctor I like. He asked me what problems I had, I told him about my problem and he listened to me very carefully and told me a lot of reassuring things. He has extraordinary gentleness, he is calm and very interested in what I was telling him. He took my worries away. I recommend it with great pleasure! He is a grade 10+ doctor. I also want to thank you for everything, Dr. Shan Cheng"
"Dr. Cheng is a great doctor. He listens, is patient, very knowledgeable, and does an excellent job on procedures. I would definitely recommend him to others."
"Dr Orinion and his staff are awesome. Three of my family are his patients. He makes me feel safe and he’s always in a good happy mood. I know he will help us find a solution to our health problem."
"Absolutely love this place! They are fast, efficient and know their stuff. Justin and Carrie, you rock! They were very caring and Absolutely able to answer any question I had. Highly recommend Dr. Vincent and his wonderful Team!"
"Dr. Drake really takes time with his patients. During my appointment he listened to what I had to say and answered all of my questions. He was in no hurry and took the time to put me at ease. I feel very fortunate to have him as my gastroenterologist. I know I am going to receive the best of care."
"The staff was very friendly. Dr's bedside manner was great. I'm awaiting for my results from my biopsies. He played my mom's favorite song by Izzy in procedure room. She's been gone 12 years. I would definitely recommend Dr and this office staff."
"Dr. Roberts was personable and professional. He explained the procedures and results. The team was also very good. They made me relaxed and as comfortable as possible."
"The P.a. that I saw was great. She was very sincere and non judgemental. Even when I had to tell her about my crazy past. She did everything she could to make it more convenient for me when I have to see her again and I definitely appreciate it. Her name was Stephanie I think."
"The Doctor was great it was fast and had great news he is the best I think everyone should see him and not worry about the out come have him check you out then talk options he is great"
"I'm super picky about doctors that I see, especially for a chronic condition. Dr. Vincent is caring and is easy to talk to and takes time to explain things and answer questions. I highly recommend Dr. Vincent"
"I was referred to Dr. Drake after my initial colonoscopy. He has performed two more this year to remove large polyps and to verify I was “all clear”. He takes time to explain the process and easy any concerns I had. He has a wonderful bedside manner and I would highly recommend him!"
"Dr. Morelli and staff were very nice and efficient. My experience was great. They took me in early, and recovery time was very fast. I was in and out in an hour and a half. Would recommend to everyone."
"It was my first time seeing Dr. Vincent and the level of attention he had towards me and my health was one of a kind. I felt like I was meeting with my health coach and he was telling me the play and now I got to execute. He has create customer service and I'm happy to be meeting with him."
"Very good experience with Shan Cheng he is one of the best doctors I have had the pleasure of meeting. His bedside manner is excellent. He really goes above and beyond. He clearly explains everything in a manner you can understand. I would trust him to do any procedure necessary. It’s rare to find a doctor like him these days."
"I was so nervous going in for my colonoscopy and endoscopy. I was on the verge of tears from how nervous and scared I was, but every single person I spoke with helped me feel better and they went above and beyond to help me be more comfortable. The anesthesiologist Kate and Dr Orion were two of the best. Kate assured me she has been doing this job for a long time and I was in good hands and they helped me by talking to me before I went under. I honestly couldn’t have asked for a better team! Thank you so much!!💕"
"Dr Ernest Orinion and all the staff were amazing. Made this experience painless and even slightly fun! You immediately feel like you are in great hands and they all treat you like family not a customer!!"
"Dr Cheng explained what was going to happen and how long it would take and he informed me he would see me afterwards. He also sent me a letter which explained what the results were and his recommendation for my next check up. Thanks Dr. Cheng."