At Indianapolis Gastroenterology and Hepatology, our motto is "Earning Trust Through Quality." For more than 40 years, we have worked to provide the community with the best available care, striving to treat mind, body, and spirit in every patient we see. Before requesting a consultation with one of our GI practices in Indianapolis, IN, we invite you to spend some time reading reviews from past patients to find out more about our treatments and approaches regarding GI healthcare.
"Dr. Crane asked so many questions and gave me sound advice regarding things that may be making my condition worse. He was kind, thorough and when I left his office I felt confident and positive that he was determined to help me feel better."
"Had an esophagus dilation scheduled at the Endoscopy Center at St Francis hospital having had many of these over the years for difficult swallowing I was familiar with the process . The nurses get right to it preparing you for the procedure appropriate questions are asked for your safety . Anesthesiologist will advise you of the sedation medication used and reassures you that it is safe and Dr Crane will do the same.also Dr Drake depending upon who does the procedure. At this hospital I have always had the safest procedures . Much gratitude for all at the Endoscopy Center at St Francis Hospital."
"Excellent. Brandi was with me, very informative, helpful, friendly, professional. The medication she prescribed for me is working well. I just loved her."
"I absolutely love the care that I receive there, Madison Maloof & Nicole are 2 of the most easiest people to talk with and you I love that I am able to share my message through my mess and they make feel supported and help me to understand more and don't pass judgement on me cause I'll tell ya the truth Good or bad. Thank you ladies so much. God Bless you as you bless others"
"I think Dr.Drake is very personable and I believe that he knows his stuff. I have only met him about 3 times now but hope to change that. I am required to have a mid year office visit and hope to do that by scheduling with him. His physician assistants are equally capable but I think that you come to know your doctor better when you consistently schedule your appointments with them. I have my colonoscopies every two years. Seeing the same doctor makes a difference!"
"Well I first thought I was to have an endoscope, but they didn't have one scheduled. After I was told that my appointment was on 3rd floor with Bailey Wulle, I had a great appointment with her. She talked about different reasons my abdominal area was giving me problems, she made suggestions and made a plan for me to follow and see her again in four months."
"Dr. Jason Roberts is a greatest gastrologist around Indy. He listens he’ll rush you and he cares about his patience and I am glad that I am one of his patients."
"Dr.Madison Maloof Gastrologist the best she is the place is a nice and clean office. Everyone is so friendly. They show a lot of concerns about my past and present, health issues. They are going more tests to find out the further issue. Great place to go very welcoming"
"Nice, friendly and competent people Knew their job asked many questions to get a better view of My condition overall great experience will return to see their doctors for medical health"
"Dr. Crane was an excellent care provider for my colonoscopy. He was a good listener, had a great bedside manner and provided excellent health care and advice."
"I love this place and I have nothing but excellent things to say about the office and their staff. I’m shocked to see the negative reviews because I’ve had nothing but positive experiences and results since I started going there in December."
"Dr Jacobs is wonderful. absolutely knows his profession and how to help his patients. The entire staff has been great all 3 times I've been in. I definitely understand why the appointments get booked quickly! Worth the wait."
"I’ve been going to Dr Haynes for probably about 8 years now. He’s so kind, compassionate, great bedside manner, & truly cares about his patients. He’s helped me so much. I have a ton of respect for him. He stays current in studies & procedures, etc out there for his patients’ conditions. He takes his time with you & is very thorough. I can’t say enough good things about him. Beyond pleased with the care he’s given to me. A huge blessing!"
"Dr. Robert’s is an excellent physician and Is very knowledgeable about the risks and benefits of screening procedures in my case as an elderly patient. I appreciate his care and would refer all patients to this doctor in need of GI diagnoses."
"Dr. Drake is a wonderful and kind doctor. He really took the time to listen to me. He also takes the time to answer any questions and explain things. I was a bit nervous before endoscopy but he put me at ease."
"I was very pleased with my appointment. Ive been to 3 GI specialist with no help but being thrown on medicines. Dr. Crane listened and explained things with care. Most importantly what was needed was testing to be done on my condition that Ive had since 2016. He made me feel like theres hope for my health issue."
"I have been going to Indianapolis Gastro. for over 20yrs, I have yet to encounter a bad Doctor, Nurse, or any other personnel at this practice. They are very tentative to your needs which is a BIG deal to me."
"Excellent care, very informative. Learned more in 1 visit with him than I have about my condition in several years. He also seems. Very caring. Appreciate having him come to this area. I have already referred him to several people."
"Dr. Haynes and staff were kind and professional. He listened attentively to my concerns and symptoms. He also reviewed with me the labs, tests and results along with my Fodmap food journal. He recommended changes to my diet to continue improving. I would highly recommend Dr. Haynes."
"He went into details on my issue and was even able to get an operation scheduled for the next day. He always makes you feel like you are not just another patient. He cares and does everything to help. Still going and he still makes it feel personal. Goes over results so I can understand them. Great service."
"Dr. James Jacob has been my doctor for thirty years. He is very professional and proactive with my care. Offers treatment plans that are easy to follow."
"If not for Dr Vincent, I may never have received treatment for the virus I had. I feel the other provider I was assigned to thought I was not in the proper category to be treated. I feel that I was merely object of her discrimination because she could have just as easily wrote the antiviral prescription. Thankfully, Dr Vincent stepped in and provided treatment for the virus after I’d been going to IGH for 2 years. By that time the virus had lead to a chronic, progressive and incurable disease that will most likely shorten my life. Thank you Dr. Vincent, I appreciate you with all my heart. I’m not sure I can come back. The 5 stars are for Dr Vincent."
"Sought help with a common GI issue which was quickly and professionally resolved. Dr. Morelli has been my Dr. for several years and I trust his judgment, experience and expertise, a valuable resource when needed."
"I was able to get in to see Dr. Morelli after my ER visit. His bedside manner is unmatched. He was so calm and kind, listened to everything I said, and didn’t want to run any unnecessary tests and referred me straight to a surgeon. He was so genuine and sympathetic. The front desk as well as the person checking me out were all very kind. I do wish the nurse/assistant was a little more personable. I don’t even think she said hi."
"If not for Dr Vincent, I may never have received treatment for the virus I had. I feel the other provider I was assigned to , under Dr Vincent, felt I did not deserve to be treated. I feel that I was discriminated against by her because she could have wrote the prescription. Thankfully, Dr Vincent stepped in and provided treatment for the virus 2 after I’d been going to IGH. Unfortunately, by that time the virus being the main contributing factor plus others, lead to a a chronic, progressive and incurable disease that will most likely shorten my life. Thank you Dr Vincent, I appreciate you with all my heart however I cannot go back to IGH . The 5 stars are for Dr Vincent"
"I made an appointment to see Dr. Nasereddin for G.I. Issues that I have been experiencing for quite awhile now. These issues seemed to be getting worse; not better so that is what prompted my visit. I was very pleased with how I was treated by the reception staff, the clinical staff, and Dr. Nassereddin. Every person that I came in contact with, was compassionate, friendly and put me at ease. That is exactly how a new patient wants to be treated and they did an excellent job."
"This Doctor is a Smart one!! Dr.Crane is very professional too. If he suspects an issue, he sends you for test right away to get to bottom of. I have all respect and confidence in my doctor & know he will and can fix whatever is not working properly. Great doctor! Definitely 5 stars and Higher!!"
"Very pleased with appointment with Dr. Nasereddin. He is very thorough in his explanations and questioning of symptoms. He explains follow-ups, aging and suggestions to handle the reflux condition! I am very, very pleased with my choice in him! Very professional, very personable and pleasant!"
"Dr Crane was on time ,courteous ,very caring ,informative and generally a very nice person ,he took time to explain all my concerns ,never felt rushed .Staff was very efficient and caring as well ,highly recommended"
"Dr Vincent is very attentive and through. My suffering is ongoing but his medical care makes it understandable and tolerable. The lady that takes blood is fantastic!"
"Staff and Dr.Vincent kept me informed of everything g before and after procedure. They were also able to add a procedure that I needed as well so I only had to prep and come in once. This was much appreciated."
"Bailey Wulle is fantastic! Listens to you and answers questions thoroughly. She is knowledgeable and explains what medications do and which ones would work for you. The whole staff is very friendly. I highly recommend IGH."
"My experience with Dr. Cheng was very good. The staff is very kind and make you comfortable. This was my second visit with him. Will see him again in 7 yrs. The day after my colonoscopy I did end up in ER with an appendicitis! The surgeon said there was no way colonoscopy could cause appendicitis, just a fluke! Lucky me! I'm on the mend, but its been quite a week to say the least"
"My visit to this place for my GI was quite satisfactory. From the beginning, the front desk staff, the nurse, the doctor, and clean place all made my day. The doctor truly cared."
"Great service/customer care . everyone there was very helpful and considerate starting at the check-in desk . The doctor was very easy to talk to and seemed truly interested in my case. Tonia, that did my actual test was very patient, helpful,. everyone there was very kind and professional"
"Endoscopy completed July 2024 and process was very easy. Prep and messaging was very thorough and easy to understand. Staff was pleasant and easy to talk to. They explained everything along the process and answered all my questions. I highly recommend this group."
"Quick thorough service. Procedure was skillfully explained and all my questions were honored and answered. Staff (from intake to recovery) was professional and friendly"
"The staff was so helpful, thoughtful, and caring. Dr Haynes was a breath of fresh air. I am grateful that he was chosen to be my Dr. His entire team exemplifies what compassionate amd caring means."
"Great experience and insight! Just felt it was hard to get in. Took 3 months to get in for a follow up to a procedure which wasn’t the greatest thing! But I highly recommend Dr Vincent and he has a great demeanor and talks through the problem!"
"I traveled from out of state. Where I live there is a shortage of GI doctors. I needed my three year follow up colonoscopy, which was due in March. I had a a large precancerous polyp removed the last time. I'm also experiencing new onset bowel changes. I received an appointment within a week. My colonoscopy is scheduled for July 16th. I couldn't be more pleased. The staff is professional. Dr. Jacob's was professional ,non intimidating, and a good listener. 👍"
"I had persistent diarrhea following gall bladder surgery in 2018. My former internist treated the symptoms but never looked for the reason. In 2023, I relocated to Franklin and was referred to Dr. Thayer Nasereddin. Lucky me! Dr. Nasereddin actually listened to me, ordered a sigmoidoscope and I was diagnosed with microscopic colitis. My life no longer requires planning trips based on the location of the nearest bathroom."
"I saw Dr. Haynes for the first time yesterday. He was very professional and seemed very knowledgeable too. He took the time to explain everything to me and answer all of my questions. I forgot to ask him a question during my appt tho. So I messaged the office. And he called me personally to answer my question. I was very impressed by that!"
"Dr. Jason Roberts and his staff provide excellent, reliable, and professional medical care. Their facilities are top notch and Dr. Roberts is thorough and responsive."
"My provider patiently listened to my concerns and discussed what she believed were the root causes of my medical issues. She presented me with options and together we discussed each and determined the best course of action. She demonstrated empathy and compassion toward me and was dedicated to helping me improve the current state of my health."
"Dr Crane was great. If it wasn’t for daughter needing so much care right now I would have done the colonoscopy and endoscopy. I plan to go back as soon as she gets better. I know I am putting off my health for hers but that’s just what mom’s do."
"My experience with Dr Cheng was great! He is a very kind caring and knowledgeable man! I would recommend him to anyone in need of his type of service."
"Dr. Haynes is a good Dr. he is very pleasant and easy to talk to. He explains things clearly and makes sure that patients understand needed post procedure finding and instructions. I would recommend him highly."
"Dr. Morelli and his team were very kind and clear on pre and post procedure.. I spoke to tech a couple of time prior to procedure. He was very calming and helpful with my question."
"This Doctor is a Smart one!! If he suspects an issue, he sends you for test right away to get to bottom of. I have all respect and confidence in my doctor & know he will and can fix whatever is not working properly that he can. My hope is all in him! I cannot wait to start feeling better."
"Dr.Nasereddin was wonderful. He made me feel at ease about everything that was going to happen. After the procedure he communicated clearly what went on and what he found. I would highly recommend him!"
"He went into details on my issue and was even able to get an operation scheduled for the next day. He always makes you feel like you are not just another patient. He cares and does everything to help."
"Dr. Drake always takes the time to explain things to me and answer questions. He takes the time to help you find the least expensive pharmacy for your medication. He is also straight forward and honest while being very kind. Parking is an issue, I drove around for 10 minutes and saw a couple near accidents because people were frustrated. My particular appointment could have been virtual which would have freed up parking and given Dr. Drake more time for other patients."
"This Doctor is a Smart one!! If he suspects an issue, he sends you for test right away to get to bottom of. I have all respect and confidence in my doctor & know he will and can fix whatever is not working properly that he can. My hope is all in him! I cannot wait to start feeling better."
"I had a wonderful PA, Bailey listened to every word I had to say. She was very personable and respectful of me. I definitely will be following up all my appointments with Miss Bailey."
"Just had my initial visit & everyone was very nice & thorough. Am scheduled for a procedure soon & will see how things work out. Had my year follow up and doing great. Dr. Bailey was with me & was so nice. Still taking my meds for the issue but now trying a lower dose to see how it works! Good to work with this team & pleased."
"I feel like the Doctor and his staff really take the time to listen to the concerns of the patient. They offer advice and support for the problem. I highly recommend them."
"Very happy to have Michael Morelli as my doctor! Friendly, skilled and professional doctor that is patient and answers all my questions and concerns. None better!"
"I enjoy having Dr Crane as his demeanor keeps me calm. Always explains what is going so that I understand. He puts me at ease by being so confident that I know I’m in good hands. They also play “soft Kitty” for me as I’m going to sleep, this keeps me calm and it’s going over and beyond to make me at ease."
"My PA is amazing. There is never a wait, & she is kind, & patient, as I always have a lot of questions. As far as I’m concerned this is by far the best . Thank you so much for your attention to detail in my care"
"I was not at all pleased with my recovery care. The lady was not pleasant, she made me feel like I was taking up her precious time and needing to be pushed out. I asked for a blanket and she told me I was leaving I didn't need one. I asked again for a bkanket when I was in the wheel chair, watching my room be cleaned (proof I'm being rushed- to then hear that room was done for the day) while I waited for someone to take me out, she ignored me, so I went to get my own, I would have fell over due to loss of balance (I felt ok, obviously I wasn't) and the cleaning lady caught me and gave me my blanket and also took my out for my ride. My ride went to the wrong pickup area, and without hesitation, she took me over there. She was fantastic. The 2 nurses, Madonna & Bridget were very kind when I got there to prep for surgery. The surgery room experience a bit scary, I've had a few surgeries, and I've never been coherent for that long of a time before a procedure (this was my 4th colonoscopy) I was quite emotional with anxiety, though this is an everyday event fir them, I feel like they need to remember that it isn't for us. Possibly for those that are extremely anxious, help us out with a little medication after we're prepped. That would help sooo much. Thank you for allowing me to express my thoughts."
"The doctor was pleasant to talk to and also professional. The procedure went well and I am pleased with the results. He gave me pictures of the note-worthy findings, which I appreciate."
"Dr Cheng is awesome !! Makes you comfortable and gets you in and makes it get done quickly and no worries !! I was checked in and completed and on my way to eat in 2 hours !! No joke"
"Such a caring and professional doctor, office and staff are personable and considerate. Dr. Morelli is worth the drive to Indianapolis area from southern Indiana. I couldn't be more happy with Dr. Morelli and the care he provides to my husband. Thank you."
"Ms. Maloof has a very nice demeanor about her. She listens carefully to what I have to say and interacts with me in a manner that helps me understand any medical implications or situations. Her diagnosis definitely helped me with my last concern."
"I was deeply impressed with Dr Cheng and the staff. The doctor was very knowledgeable with my continuing condition and I especially like the way he took his time and spoke to me as an individual I would highly recommend him!"
"Dr. Morelli is the utmost professional and learned physicians I've ever met. He has helped me with my digestive diagnosis and illness with such compassion and concern. I'm grateful to him"
"I discovered that Dr. Morelli is very nice and listened intently to my issues. He explained things I a manner that I could understand. Very thorough in his explanation of the next process. Look forward to getting better soon."
"Dr. Crane spent a great deal of time with me, answering my many questions and dealing with my concerns. He never made me feel as if I had to hurry through my appointment. This meant a great deal to me."
"I saw Dr Jason Roberts for a second opinion. He listened to my concerns and answered my questions. He gave me things to try and another test to do prior to jumping straight to surgery. I appreciated his bedside manner and taking the time to listen."
"I have been a patient of Dr Crane for several years. I would absolutely not go to any other gastroenterologist. As long as he is still practicing, he will be my g. I doctor"
"Everything was great at the office.Everybody was very professional, however, I had a scan done and that was 5 days ago. nobody's ever called me back to talk to me about it. I have no idea what's going on."
"Everyone from reception desk to nursing care preparing me for procedures were very considerate and caring individuals. Seemed to be happy in their jobs! Went through the steps of preparing and want to mention Kay the nurse who did my IV who is exceptional. I explained why my hand was not acceptable location for the IV and she positioned it on the arm. She was gentle and put the needle in without pain and discomfort. Excellent job of finding vein too. Dr Crane is an exceptional caring doctor and takes time to explain things and answer questions. In the exam room they took care of my special needs without question and very helpful to make me comfortable. Afterwards the individuals who prepared me for discharge were also very caring and helpful. I highly recommend Dr crane and the staff for the special care given to me for this procedure. Thank you for excellent care. Diana"
"Love Dr. Crane! My procedure went well. He and the rest of the staff were there before during and after to reassure me, answer any questions, and send me home knowing what to expect. They're a great team."
"most recent visit was a follow-up with Lindsay Mueller. all went very smoothly - fast and efficient but not rushed. genuine interest in my case, my questions were answered and a treatment plan was agreed upon."
"Dr Jacob was very thorough and compassionate of my situation. He took extra time to answer all of my questions and concerns and put my fears at ease. I would send any of my friends or family to see him. He was very kind."
"I want to thank Dr. Haynes and all the staff at st Francis hospital.. my experience was so good from the time I got to my surgery till the time I left. If your wondering if there's still caring compassionate people left in this world there are. Right at st Francis in Dr. Haynes office and hospital. I will ever be so grateful for making me feel so comfort and calming me down. Great experience...thank you William white ..."
"Sara Reischman was very informative with my health issue and look forward to future appointments. The one problem we have when we come to St Francis is which exterior door to enter. When appts are made for different Doctors it would be extremely helpful if the scheduler could tell us which door to enter. Most employees do not know what to tell you. Consequently I had to enter the hospital through three different doors before finding the right one. My wife’s appointments have experienced the SAME problem. It should be an easy fix. Especially for those of us who don’t walk well due to age. Thank you."
"I was very pleased with my visit with Brandi, NP. She was attentive to the issues I presented to her and is being proactive in diagnosing and treating me accordingly."
"Have been seeing Dr Drake now for just over a year. Good listener and explains things very well. Knowledgeable and very competent. He also seems to be a really nice guy too. Planning on referring others to this dr."
"Dr. Morelli is genuinely concerned and caring for his patients. He takes the time to listen and fully understand the patient’s concerns before suggesting a course of action."
"Dr. Roberts was very thorough in explaining my procedures to me. He patiently answered all of my questions without making me feel rushed. I highly recommend him and his team. They made sure I was comfortable throughout the entire process and they all did a wonderful job. Thank you!"
"Excellent staff-great job explaining process. Doctor was very nice and reassuring about what was going to happen. Website was updated with results of my colonoscopy quickly and clearly which was appreciated."
"I ve never had an issue with the facility nor Dr Orinion.....both are precise with their scheduling and the procedure....I won't go anywhere else to have a colonoscopy done.....Thank you to staff and Dr. Orinion....you all are the best!!!!"
"Dr. Jason Roberts is very caring and thorough. He asks a lot of questions and takes the time to answer yours. He is very intelligent. I would totally recommend him to friends and family."
"Even though there was a big mixup as to my appointment, Dr Cheng took a very personal interest in my symptoms and gave me an inordinate amount of information and insight. I am very happy that he was thorough as well as professional!"
"He listened to what had to say and offers some hope for my IBS. Only thing they did get wrong was my pharmacy location. Mine is at 3109 meridian on 135"
"Dr. Cheng always listens to my concerns and makes every effort to find a solution. The front office staff are friendly and helpful. This last visit I was not impressed with the person that took me back to the room. She was rude and seemed to not like her job."
"Excellent Doctor, he has a good face and a beautiful aura. Very professional // Excellent doctor, he has a good face and a beautiful aura. Very professional."
"Dr. Cheng and his staff were on top of their game when it concerns my procedure on the 25th. I've had several of these over the years and no problems from this facility. Thank you all for your professionalism and kindness."
"Dr. James Jacob and his healthcare team are super professional and very helpful. I went here for a scheduled upper endoscopy procedure. Everyone including the scheduling lady, the person who asked me to sign waivers, and nurses were super polite and kind. The nurses who were accompanying me to operation room were so calm and also helped me calm down. Last time I was put in full anesthesia was when I was 7, so naturally I was quite nervous but the team was very helpful in calming me down. I didn’t even realize when they use the anesthesia but they told me it gets into effect in 20 seconds. I don’t remember any part of the procedure. They were so nice to call my boyfriend so he picks me up and also called him again to guide him which door to pick me up from my wheelchair. After the procedure, another very nice nurse helped me with checkout procedure and gave me apple juice. The unit uses Klara chat systems and I got timely responses regarding my questions before the procedure. I highly recommend Dr. James Jacob if you want to check any stomach related issues or want an expert opinion. Thanks a lot for your service."
"Is the best. He painlessly handled me. But he pulled 2 wisdom teeth and did not write me something for pain. I had a funeral and am a caregiver.i thought I was going to die. One his young staff was rude saying I was pill seeking. So I suffered thur it. I'll not go back for being mis judged and argue with me a 63 yr old woman in excellent condition missing only 3 teeth. But the doctor was and is awesome.sets up a game plan long term for your mouth. Excellent Dr. Just loved him."
"My care provider was attentive and very helpful in reaching a decision for further care. I feel I have been well taken care of and have a positive approach to the next steps."
"Dr. Drake went above & beyond to complete my Colonoscopy. Due to an administrative error, I found out upon my arrival that I wasn't on the schedule! Dr. Drake took me in & got the exam completed, thoroughly & professionally. I'm extremely grateful for his flexibility & excellent care."
"Dr. Nasereddin Was very welcoming, personable, and patient, allowing me to explain my concerns honestly. Overall, my experience with this appointment was very professional, and I appreciate the respect shown by the staff."
"I have had 4 endoscopies at the St Francis location. Never any anxiousness. Goes well. Of course, small incidents happen. No damage. Dr Drake & your St Francis staff are very kind & compassionate. Thank you!"
"The entire office staff was very friendly and Dr. Vincent was extremely nice and very professional. He listened to all of my concerns and explained everything to me about what he was going to be doing to me and I felt very confident in him."
"Great Doctor. Answered all my questions even before I asked him. Attentive to my personal feelings regarding what I'm going thru. I love my new Dr and will refer others to him in the future."
"My experience with Dr. Geiss was amazing. She took her time in explaining my situation . She gave alot of information that I could understand. There office personnel was very nice & and I would highly recommend Dr Geiss as your Gastrologist ."
"I gave 5 stars, for this reason. Dr Mueller, took her time to answer all my questions. She showed compassion and gave me some advise on a new treatment program for my problem. Which actually made perfect since to me. The staff is very personal and professional. No long wait time. All around, great experience. Sincerely JulieJenson"
"Office was very clean and staff was wonderful- Chris at check out was laid back and so easy going. I enjoyed meeting Dr. Morelli. He’s polite, professional and thorough. He gave me opportunities to ask questions without feeling rushed and listened to my concerns."
"Dr. Jacob has been my gastroenterologist since 2005. My life changed dramatically in 2011 after a surgical catastrophe caused me to lose almost all of my small intestines. Since then, he has been responsible for maintaining my vitamin levels, due to malabsorption, through multivitamin infusions, oral medication and monthly lab tests. He is a fantastic physician and human being who treats his patients with great sensitivity and respect. If you are in need of a gastroenterologist Dr. James Jacob is the best choice."
"Awesome people and very professional. I felt comfortable and respected during the procedure. Everything was explained clearly. I would not hesitate to have another procedure done here. Dr. Crane is great."
"The first time I met Dr Morelli, very nice and respectable. He actually listen to my issues and was very informative as well as up front. He didn't talk me in to any procedures, he left it up to me. I would highly recommend him."
"Dr. Nas was great! Efficient and talkative. Discussed my issues and concerns thoroughly. As a plus, he graduated and went to the same med school as I did! Look forward to future care with him."
"I have never been to a business where everyone was awesome but from the time I arrived and signed in to see Dr. Vincent everyone was great and took very good care of me until I left and have been checked on since I've been home would highly recommend this facility. It was truly worth the 2 1/2 hour drive"
"Dr. Drake was very thorough and professional. He made me feel very comfortable about the procedure and explained the results. Appreciate his taking such good care of me."
"I was very impressed with Indianapolis Gastro Enterology after my recent procedure. The staff communicated clearly beforehand regarding the prep procedures. The day of, I needed to reschedule my procedure time and they made that happen. Dr. Crane was very personable and did a wonderful job. I highly recommend Indianapolis Gastro Enterology."
"Dr Cheng was caring and professional. He took his time in explaining his findings after my husband's upper GI and Colonoscopy. I highly recommend him."
"The staff was friendly and got me in quickly. Dr Haynes listened to the symptoms I was having and ordered labs accordingly. I was told at the end of my appointment that blood work needed done and I needed to call to schedule an ultrasound. I went and got the blood work only to be told by the lab that my insurance needed a prior authorization. I called the insurance who confirmed that they did need one and that Dr Haynes office needed to call them. So I called Dr Haynes office and was informed that under no circumstance would they send a prior authorization but that I needed to call the insurance back so that they could tell me somewhere I could go to get the test done that would be not as expensive. Essentially, both insurance and Dr Haynes office told me I was out of luck, they couldn’t help, and that I needed to do the test and pay for it. The day after my original appointment, I was scheduled for the liver ultrasound. When I got there, they informed me that Dr Haynes office had not sent the order yet. When I called, Dr Haynes office said they needed to pre-certify the ultrasound before sending it. I have no idea what that means and I had been on the phone with them and my insurance several times the previous day. At that point, I was standing in the hospital bawling my eyes out because I work three jobs, I’m an only parent, im in college full time, and I was being told I had to pay for this lab work to be done somewhere and I had to find that somewhere and that I had to find another day in my already-tight schedule to do the ultrasound. The person working at the radiology portion of the hospital must have overheard me trying to get myself together because she ended up calling my family doctor who immediately sent over the order for the ultrasound and they did it. I don’t want to be dramatic but having any kind of health scare when you are the sole provider for your child, especially one that can be genetic, puts an immense amount of stress on a person. Like I previously mentioned, the staff was very nice, there was just additional stress after the appointment due to confusion/communication."
"This office has held clients of my 2 teen daughters, my husband and myself. Several MDs in the same office. All of their staff have been extremely patient and professional. I was given an appointment quickly also. A+"
5.0
Review from
Google User
Source:
Google
Nov 17 2023
"Dr. Haynes and his staff made me feel at ease for my first colonoscopy. The procedure took less time than expected and I felt no after effects. Very professional and friendly."
"Dr Nasereddin and his staff provided me with very respectful and compassionate care during my first appointment. I felt comfortable and confident to schedule a upper GI and a colonoscopy. I’ll be able to provide more information after my procedures."
"The Endoscopy is not very pleasant but my experience with Dr. Vincent was exceptional. The intake process was quick, l could ask questions. Each person verified my ID, asked if l had questions. The Endoscopy was on schedule, and the recovery process was thorough, plus the nurses were caring and understanding. This medical experience was fine tuned process. Thank you soooo very much."
"It can be tricky treating a complex patient like myself. He was very engaged and kind. Asked a lot of questions to understand what I was going through. I really appreciate him."
"Quick check in and out. Not much to talk about with the doctor at my follow up. I’m glad I’m feeling better and the rooms have space for my baby’s stroller."
"Kaitlyn Geiss is wonderful! I feel comfortable talking to her because she seems to care and is very knowledgeable and professional. Dr Vincent is great as well. He is the one who really got everything moving forward with my life preserving and critical treatment ! The nurse Nicole has been extremely helpful to me over the phone and I appreciate that too. I really am grateful for those I’ve mentioned and Indy Gastro!"
"I was seen in a timely manner. Sarah was great, she was attentive & listen to my concerns. She made a health plan for me that is very thorough. Lee Anne"
"Everyone there is so kind, professional and on top of their game, can't say enough what a pleasure it is to work with Indy Gastro. Thanks to everyone there."
"Dr. Haynes and his staff made me feel at ease for my first colonoscopy. The procedure took less time than expected and I felt no after effects. Very professional and friendly."
"Indy Gastro is a Class Act all the way! They are prepared to see their patients and show utmost care and concern for them. They really help you and you will be happy you are a patient there.🤗👍"
"The nursing staff and doctor were extremely friendly and took great care of me. I appreciated the quick results. The entire experience was a good one!"
"Professional and efficient the whole way! They made the possibly dreaded experience of a colonoscopy very bearable and it was over quickly, and I felt great the rest of the day--no anesthesia nausea."
"Dr. Vincent was very polite, professional, and extremely thorough when he met with me prior to my procedure. He explained everything in detail. After the procedure, I woke up easily, without any complications. I would highly recommend Dr. Vincent and the staff of nurses. They were very kind, thoughtful, and attentive to my needs."
"I had a very positive experience during my procedure including registration. The care team consisting the RNs, technician CRNA and the gastroenterologist were patient centered, focused on my comfort and quality."
"Very friendly yet professional. My doctor was running behind and Dr. Drake volunteered to do my colonoscopy, so I didn't have to wait. He did a great job."
"My procedure went smoothly. Everyone was professional and communicative, making sure I understood what was and what would be happening, while being very friendly and putting me at ease."
"Short wait time and Lindsay the physician assistant was very, nice , caring and patient and ask me lots of questions and took notes and explained to me her plan of care. She answered all of my questions and was very thorough. She took her time with me as a patient. I highly recommend her."
"Dr. Drake is a wonderful doctor! He is extremely knowledgeable, kind, and personable. His demeanor puts you at ease and he listens intently to any questions you may have. This gastroenterologist’s group and their staff are top notch! Jackie Neace"
"Dr Cheng is very informative and takes time with me to make sure understand the procedure and what the results mean. He seems to truly care about his patients."
"Dr. Cheng is so professional and very personable. I trust his judgment completely. The nurses were fantastic too. Including the anesthesiologist. Great job done by alll.Thank you!"
"Dr. Morelli was patient. He didn't hurry through my appointment. He made eye contact for most of the appointment. He answered my questions. He showed empathy to my concerns. He was personable."
"Dr Haynes is one of the most compassionate, intelligent drs I have ever had. I very highly recommend him! I have a rare medical condition and was thoroughly impressed at how knowledgeable he is in my care. He is friendly and easy to talk to about procedures and conditions. He is one of the few drs that I feel really cares about his patients."
"Got right in! Fantastic experience all around! Dr showed great interest in my Moms pain and seem to understand her age and where she could mentally. We don’t get that often. Thank you!"
"Doctor Jacob is very good doctor. Got the job done and answered all my questions. If I ever had any problems that's were I would go. Thank you. Cherry"
"Dr.Cheng really works at getting to the root of the problem! He doesn't rush you through but takes the time to listen and I appreciate that about him!"
"Dr Haynes is one of the most compassionate, intelligent drs I have ever had. I very highly recommend him! I have a rare medical condition and was thoroughly impressed at how knowledgeable he is in my care. He is friendly and easy to talk to about procedures and conditions. He is one of the few drs that I feel really cares about his patients."
"He is the best Dr ever . He take care of my Gastroparesis and my ileostomy my irritable bowel syndrome and my bleeding ulcer He cares about his patients and takes time with me and answers all my questions that I mite have . His birthday is in September and so is mine close together . We told each other happy birthday . He’s a friendly doctor . There are other patients who comes to his office that knows me I told them how special a doctor he is and how he help me . I feel better than I ever have cause of Dr Haynes . I’m glad hes my doctor . I’d recommend him over and over again He so kind ."
"The only thing I can say. Thank God that you are my doctor and a servant of the Lord. I will aways be grateful for taking care of my health problem. May God continue to bless you."
"Doctor Orinion was willing to listen to my experiences with a different GI. He made me feel comfortable and made what he was saying understandable. He did not talk down to me like other GI doctors."
"I was a little late to my appointment but Dr Cheng was so nice to see me. The Doctor took time to view my past medical issue and present. Doctor also listen to my concern"
"I don’t normally leave a review but I must share experience with Dr. Cheng which was wonderful. Upon arrival the front desk staff greeted me making me feel welcome/ comfortable being there. Dr. Cheng was very attentive to my medical history in order to provide the best care while addressing my concerns for the visit. If you are looking for a doctor that can address your gastrointestinal issues/ concerns throughly make an appointment with Dr. Cheng you will not be disappointed and glad you did."
"Dr Orinion listens to your concerns, asks questions for previous complaints and gives you a plan of care. I did not feel rushed during consultation, medications were sent to pharmacy and labs were ordered. I recommend IndyGastro for all your gastrointestinal needs."
"Dr.Haynes was absolutely the kindest and most straightforward and personable doctor I have met on a first visit! I am elderly and have had a frightening experience; but he put me and my husband to rest quickly and kindly. All if his staff were equally attentive and caring. I will never go anywhere else fir these services.THANK YOU!"
"Doctor Haynes has been my gastro doc for over 15 years. I truly admire his professional knowledge regarding my Crohn’s disease. He ALWAYS takes the time to ensure he provides quality service, understanding, knowledge and compassion regarding my health. Every doc in this practice are professionals. I highly recommend them. Thanks Indy Gastro for your service."
"Good doctor. I just wish it didn't take so long to see him. When you want to see a doctor and don't want to go to ER I wish they had a line to find help."
"Dr Cheng is very professional and takes the time to be personal. Recently I had a 2nd colonoscopy procedure from Dr. Cheng. Prior to the procedure he met with me to explain what to expect and review findings from a previous colonoscopy 5 years early. He was very thorough before and after the procedure. Two weeks later I received a personalized report regarding the colonoscopy. I feel fortunate to have Dr. Shan Cheng as my gastroenterologist."
"So far so good I really don't know a whole lot since I only had one visit I have been praying on getting to feel better I am very bad and I need help and he's my last resort that I have because I'm miserable each day I get up and when I eat I'm hoping things get better from here on thank you I'm glad to have you as my doctor I know you said I had to be patient I'm trying sometimes it's hard for me to work and that's not a good thing especially when I work in a nursing home thank you for your time"
"I have the pleasure of meeting this dr. He is compassionate, personable and listens to his patients. He is very calm and explains everything to you in regular terms. I was with community health and went out my network for this type of experience. This is what patient care is about. I feel good to have him do my procedure without a fear in my body. This is a great doctor, go see him."
"I saw Dr Crane for the first time and was really impressed. He took his time with me, asked questions and seemed concerned with my welfare. I would recommend him to anyone."
"I have went to Dr. Robert for colonoscopy, as well as pancreas issues. Dr. Roberts is professional and extremely helpful. I would recommend Dr. Robert’s to any patient needing gastro treatment."
"I had a great appointment and Dr. Cheng was very helpful and listen to what I had to say. He was able to guide in the right direction of treating. I would highly recommend him."
"Dr. Jacobs is amazing I've seen him for over 15 years and refuse to see anyone else he is very professional and always on time and speaks straight to the point so you no absolutely without a doubt what you have and treatment plan is !"
"No wait for appointment...doctor Morelli took time to find out how I was dealing with Chrones....asked leading questions that pertain to the disease to see if I was having any problems. Thorough....patient....personably... .considerate.....made me feel confident in his care."
"Love Dr Morelli. Been his patient for 14 years. The staff at his office is nice and helpful. He is very thorough and make sure that the patient is happy with his decisions and if they have any that they want to talk about."
"To be honest it's always a pleasurable experience. Whether it's a doctor's appointment or picking up a prescription at the pharmacy. Everybody is always pleasant and professional. I don't wait long in the waiting room and I like that. Everything seems very streamlined without sacrificing quality. I'd like to thank the staff for all they do."
"Dr. Cheng is the best Physician I've been to. He's very knowledgeable, listens and takes time with you. I referred my son and others to him. I trust what he recommends for my health!"
"My previous gastroenterologist retired after I had seen him continuously for 30 years and he suggested I see Dr. Drake. He is through and has an understanding bedside manner."
"Madonna, Lori, Annabelle and Emily were the perfect staff on the day of my EGD. They were very professional, yet they were very personable, which put me at ease. Give them all an A+ and St Francis is very lucky to have them. This was my second time having Dr Jacob perform the procedure and he was excellent as always. He explained all that would be going on and what he was going to be looking for during the procedure. Very friendly and very, very professional. If I’m ever in need of a similar visit, I will ask for the doctor once again. Very good experience overall."
"Dr Haynes and the staff were professional, courteous. The doctor and nurses provided all the information needed and answered every question we had thoroughly, with patience and empathy."
"Wonderful. Efficient. Kind .. compassionate people. They work like a well oiled machine. Thank you all. They made it so easy. And they all had beautiful smiles which made me relax."
"Dr Vincent is fantastic! He has given me hope which has given me my life back! I've seen multiple physicians and had a couple of really nasty ones for hepatology. They told me my only option was a transplant which Dr Vincent has said isn't necessary and questioned some of the care I've received, as had I. It was refreshing!! I look forward to working with him and to feeling better."
"1st visit with Dr. Morelli and it went well. He actively listened, answered all my questions, was very knowledgeable and reassuring about the plan of care that was to be implemented. I was a patient of Dr. Lemmel for years and didn't think anyone could be as good as him......but I was wrong!"
"I have been a patient of Doctor Orinion nearly ten years. Dr. Orinion was able to diagnose and find a precancerous condition before it could become a cancer allowing me time to make necessary diet/lifestyle chranges so I am grateful to have such a good doctor who really cares about his patients. Recently i had annual checkup with Dr. Orinion and thought maybe he could tell me about an issue i was having with a hiatalhernia in my stomach . Dr. Orinion had. a surgeon call me the very next day and had exams scheduled of which are already completed. Turns out my hernia may be leaking i didnt know that was possible i just thought i had infection leaking. Test will tell in a few days but i know one thing for certain. You wont find a doctor who cares more about his patients i cant emphasize enough how the urgency doctor Orinion places on care and treatment of his patients has made a positive difference in my life and im sure countless others as i see first hand Doctor Orinion can be what i seen is a man who takes plenty of time for each patienta and as result goes from room to room seeing patients all daylong that way i dont see where he gets a break if any all day but the care treatment and time spent with his pstients and the urgency of which he emphasizes his patients needs to surgeons hospitals for tests and with pharmacies regarding medications is second to none. I want to thank Dr. Orinion for the care which he has handled all my health issues and the tireless devotion and dedication with which Dr. Orinion helps each of his patients every day"
"Dr. Cheng has a great bedside manner, he was very thorough, professional, and knowledgeable not only in his field of expertise but with my complex health issues. He had pulled my medical records and spent time reading over the other documents I provided to make sure he was treating me appropriately. I highly recommend Dr. Cheng."
"Very courteous staff. Short wait time. Dr. Morelli spent time with me and answered my questions . Very respectful in dealing with patients.He genuinely cares about his patients."
"It was my first visit with Dr. Haynes. He was very pleasant and listened to and took notes on everything I said. I never felt like he had one foot out the door. That is very important to me! Should the need arise again I know I will be in good hands."
"I had an awesome experience for my procedure at The Endoscopy Center. From check-in to pre-procedure, to procedure room, to recovery and departure, everything was top notch. Everyone was kind, courteous, efficient, and professional which put me at ease. I was happy to have my screening colonoscopy exam done by a highly skilled, experienced team with exceptional quality. Dr. Cheng is compassionate and caring in addition to being knowledgeable and technically skilled. Will 100% return here for my surveillance exams without hesitation."
"Doctor Drake is thorough and listens to patients. When I had a questionable result from a colonoscopy, he ran tests a second time then has been diligent in his follow up."
"I was not happy with having this done a second time but this team was wonderful. They made me feel very much at ease. From the music to having everything explained in plain language. And joking around in the procedure room and Dr Crane going over results with granddaughter. If I ever have to have another gastro procedure it will be done by Dr Crane and team"
"The office visit to determine what we needed to do, was thorough. I was pleased with his demeanor and trusted his advise enough to proceed with scheduling a procedure to help with my course of treatment."