Patient Reviews
At Indianapolis Gastroenterology and Hepatology, our motto is "Earning Trust Through Quality." For more than 40 years, we have worked to provide the community with the best available care, striving to treat mind, body, and spirit in every patient we see. Before requesting a consultation with one of our GI practices in Indianapolis, IN, we invite you to spend some time reading reviews from past patients to find out more about our treatments and approaches regarding GI healthcare.
Active Filter
Filter By Ranking
Filter By Source
Filter By Person
Filter By Procedure
- Abdominal Pain (1)
- Anal/Rectal Bleeding (1)
- Blood in the Stool (1)
- Bowel Incontinence (3)
- Constipation (2)
- Difficulty Swallowing (2)
- Indigestion (1)
- Nausea (1)
- Unexplained Weight Gain/Loss (2)
- Vomiting (1)
- Gas (7)
- Anemia/Iron Deficiency (1)
- Biliary Obstruction (1)
- C. Difficile Colitis (1)
- Celiac Disease (2)
- Crohn's Disease (1)
- Cyclic Vomiting Syndrome (CVS) (1)
- Diverticulitis (2)
- Diverticulosis (2)
- Dysphagia (1)
- Eosinophilic Esophagitis (1)
- Esophageal Motility Disorder (1)
- Fatty Liver Disease (2)
- Fistula (1)
- Food Intolerance (1)
- GERD (1)
- Helicobacter Pylori (1)
- Hiatal Hernia (1)
- Ileitis (1)
- Irritable Bowel Syndrome (2)
- Peptic Ulcers (1)
- Ulcerative Colitis (1)
- Anal Abscess (1)
- Esophageal Stricture (2)
- Gastric Cancer (1)
- Lactose Intolerance (1)
- Impacted Bowel (3)
- Primary Sclerosing Cholangitis (1)
- Colitis (1)
Filter By Facility
"Dr. Crane is wonderful! He is personable and asked lots of questions to get a better picture of my health issue. We made a plan for treatment and I love the portal I can use to communicate with his team."
"Have seen bad reviews for this doc. That has not been my experience. He has excellent communication skills. Listens and responds better than any doctor I have seen. It's a big practice with lots of employees. Some are better at their job than others. Give them a chance!"
"This was my second appointment at the Endoscopy Center. Both appointments went very well. This was my first appointment with Dr Crane. He made the appointment as pleasant as possible . (if Colonoscopies can be pleasant😂) He was funny and answered all my questions. He's a keeper! His staff were also very warm and reassuring....they are also keepers!💞"
"I judge visits by time spent reviewing conditions and how well things were explained. Both of these were handle very well with a professional kind approach."
"Dr Crane was extremely helpful. I felt very comfortable sharing everything I had been struggling with with him. He was very compassionate and genuine. After some discussion he was able to figure out what was going on and helped facilitate the resolution. He provided me with a referral for a surgeon and within two weeks we had resolved my issues. Thank you Dr.Crane!"
"Dr Crane is easy to understand and both efficient and professional. He listens carefully without interrupting and shows concern and care for his patient in the questions he asks and the time he puts into diagnosis and treatment. He also seems readily accessible should a later need arise. I would highly recommend him to anyone having gastrointestinal problems."
"I've been a patient of Dr. Andrew Crane for several years now. I really do like him. He listens to his patients and works with them to come up with the best solution to their conditions. He's very personable and a fantastic doctor."
"Dr Crane and his anesthesiologist were top notch! He was very easy to talk to and his bedside manner was great. For someone that fears Drs. He made me feel very calm and relaxed. Highly recommend both of them, as well as their staff!"
"Very professional!!"
"Dr Crane was very professional & caring. Took time to listen to my problems. He was thorough & explained my colonostropy photos .He gave his for me in the future. Several times he ask if I had any questions. I now have an excellent stomach & colon Dr. Thanks Dr. CRANE"
"Fabulous experience with Dr. Crane and his team!"
"I just had my first visit with Dr Crane, and I was extremely impressed. I really appreciated that he took the time to ask me a lot of pertinent questions, and I never had the feeling he was rushing. I was also really impressed with his staff. Prior to my appointment, his staff had gathered all of my medical records from all the different providers I’ve seen over the years, and in doing so, I really think it let Dr Crane see the big picture, and to come up with a better treatment plan. To summarize, I wouldn’t hesitate to recommend him to anyone."
"Dr Crane has been the nicest and helpful doctor i ever met in the States.He listens to his patients and explains things clearly. Thank you"
"Dr Crane was very thorough in his explanation. Would highly recommend him."
"Professional atmosphere answers questions related to your case and family concerns very knowledgeable."
"First time seeing Dr. Crane was very pleased ."
"Doctor Andrew Crane and his staff was very nice and very professional. I would give a 10 of 10 highly recommended."
"Dr Crane is the best, I have been seeing him for years he makes you fill comfortable with any questions that you have and takes the time to answer them. I would not go to anyone else or refer family or friends to anyone else. Actually I just referred a friend to him yesterday. If you need a great GI doctor you will not find a better one then doctor Crane!"
"Dr Andrew Crane is very thorough explaining options for medical procedures. He is professional and easy to talk with. I was very satisfied and highly recommend Dr. Crane."
"Wonderful doctor very attentive to my issues. Would highly recommend."
"Dr. Crane is an excellent doctor and was very helpful in addressing my problems. They have very friendly staff and just an all around great environment. I would highly recommend to anyone."
"I felt like he really listened to me"
"Dr Crane is an excellent Dr. He has taken good care of many family members. He answers any of you questions with patience."
"Dr Crane was amazing. Very caring and easy to talk to. Would definitely recommend him to anyone. Makes you feel very comfortable."
"Very good experience with Dr. Crane over the years. He is very thoughtful, kind and with great patience."
"The day of my visit it was a crazy morning due to computers lol!! But with team work and patience and starting day behind a little buy what matters we could all laugh and still got quality time needed"
"My gastroenterologist retired so this was the first time I met Dr. Crane. He had a great bedside manner and I felt very comfortable with him. I will keep going to him for any future needs"
"I’ve been with him for years and feel like he’s definitely “there for you” I will continue to stay w him as long as he is in Indy."
"Dr Crane is very thorough, and he patiently listened to my input and asked questions to clarify his decisions. I have a lot of experience with medical professionals and he is very much one of my favorites. He ruled out some testing my PCP thought may be necessary and convinced me why he made that decision. Always pleasant and professional."
"My office visit was great but haven't gotten a call back yet in a week and half to get my capsule endoscopy scheduled on my small colon, even after I called them and had to leave a message 2 days ago, still waiting!! Need it done badly, my oncologist has been pushing it and seems to be taking forever, for any doctor since April and it is October now!"
"Very nice, understanding, and caring dr. I had a great experience with him so far."
"The info was good"
"Dr. Crane is an excellent doctor. He has a very good bedside manner. The practice needs more like him. They are short practitioners and as a result wait times to see the doctor or too long."
"Dr. Crane has been my gastroenterologist for several years now. He is an exceptional physician who really cares about his patients. I would highly recommend Dr. Crane and his team."
"Always an excellent job by all personnel. Appointment is complete and thorough. All questions are discussed to my satisfaction before visit is completed. Any procedures I have needed have been explained and performed well. Dr. Crane and his staff are exemplary."
"Very prompt and helpful and was able to answer all my questions. Very pleasant!"
"Very little wait time before seeing Doctor Crane. He was was very attentive during my appointment and was familiar with my recent CT scans. Dr Crane answered all of my questions relating to the scans and my condition."
"Dr. Crane and his staff were very friendly. The intake nurse was so bubbly and full of life...she made me feel relaxed and welcomed. When dr. Crane came in..he actually sat down and held a conversation with me and asked me my thoughts and if I had questions....he was very through in answering all my questions and was very knowledgeable!! I feel confident in the care and service and I am thankful I chose Dr. Crane to provide my care!"
"Friendly staff and doctor crane is very caring and sweet"
"Very friendly and professional ."
"Dr. Crane was the most attentive, polite, kind specialty doctor I have ever met. I would highly recommend him."
"Experienced, knowledgeable, informative, nice, couldn't ask for a better fit for my husband!!"
"I seen dr. Crane a week ago and I'm still waiting for his nurses to call me back because my prescription wasnt authorized by my insurance. I waited 7 months to see dr. Crane and I really like him that's why i waited so long to see him. And i think he is a great doctor. I just wish they would get me my meds."
"I appreciate his professionalism and his understanding of my particular medical needs. As well as his compassion and passion for his work. He truly is an asset to his profession and I amgrateful to him."
"Great, and very personable! Will definitely recommend!"
"Dr. Crane is very nice he does listen to me about my son and address my concerns. Dr Crane does his very best to answer my questions and to make Brian comfortable and fix the issues at hand.I would recommend him to anyone who needed is expertise."
"Dr. Crane, is a great, personable, & thorough Gastroenterologist!! I've seen him for several years & he always takes time to answer my questions & talk things out! He is awesome!"
"Dr. Crane and his associates is the best when it concerns my Chrons.They definitely deserves a 5 star rating."
"Dr Crane is the best"
"Very professional and a all around friendly and pleasant staffing. Dr.crane does an excellent job of explaining how the body works and cares a lot about the people he provides care too ."
"Dr Crane was very thorough, he listen to all my history and issues and then started a plan, I will be going back"
"Dr. Crane was very compassionate, answered questions well & appt. was on time!"
"Dr. Crane is the very best GI doctor I have ever had in my 25 years with Crohn’s. He is patient and understanding to all his patients needs"
"Had scope done 2 weeks ago him and his team was Amazing and answered every question I had"
"I have been a patient of Dr. Crane for years. He is always pleasant and personable and caring. He always wants to know if I have questions and answers them. Even though he is in a very corporate type business he always tries his best to take time to listen. I highly recommend Dr. Crane. Ken S"
"I was in the best hands ever!! I would recommend Dr. Crane to everyone!! It was so fast & I feel wonderful & much better & he even fixed another problem that I didn’t even existed and he took care of that! I’m forever grateful for a blessed,wonderful & experienced doctor!!"
"Very caring of his patients. He explains what he going do. Always been mine favorite gastroenterologist."
"Dr Crane is the best. He’s been my Dr for 9 years and I will use him as long as I live close by. He tells me all the facts and is very nice and professional. And very thorough."
"Dr. Crane is caring and professional. I highly recommend him."
"I have been a patient of Dr. Andrew Crane at Indianapolis Gastroenterology for several years. I have found that Dr. Crane is very knowledgable and professional. I would certainly recommend Dr. Crane to anyone who is needing Gastroenterology services."
"Staff were all courteous, attentive, and took great care of me. Dr. Crane's bedside manner and professionalism were outstanding."
"The entire interaction with Dr. Crane and his staff was pleasant. They were all professional and prompt. I am pleased he is my Dr."
"Very professional! Answered all of my questions. I did not feel like a number."
"Good experience, very personable, Dr Crane and his entire staff was great."
"Dr. Crane is a really good doctor. The only issue I have is that you can't get someone to answer the phone if you have to call in. The other day I had an appointment for the Shelbyville location. I saw that I was going to be a little late so I tried calling. The phone rang for over 5 minutes. I then called back and left a message on his nurses voice mail. When I got there the receptionist told me that I was going to have to reschedule but she said that she would go ask him since I was there and I explained the situation to her. He agreed to see me and actually that was one of the best visits I've had since he became my doctor."
"Very friendly staff and always satisfied with the amount of time that doctor crane and the nurses spend talking to me. The only thing I don't like is the automated phone service it's very hard to get ahold of anyone"
"Hes a great doctor. He really listens to what is going on with u. Very kind and understanding and will go to great lengths to help you feel better. I will highly recommend him to all my friends and family if they are ever in need of the type of dr that dr. Crane is. His staff and nurses are very kind and helpful. So yes dr crane gets 5 stars from me. Thank you dr crane for all your help and thank you for being a great dr. 😊"
"Dr.Crane was great!!! He was real down to earth. He has just enough sense of humor and plenty of medical information. He makes you comfortable and answers every question to the fullest! He is the best doctor I have ever delt with! I would recommend for anyone! I would give ten stars if it was an option."
"My brother recently had an appointment with dr. Crane and I felt like dr. Crane did a good job that day about asking a lot of questions and looking at a lot of my brothers background information but he did only order one test and then we are three months out with a follow-up appointment that's crazy he does not have a follow-up appointment until May now is he supposed to be miserable until May or is there some other testing or some other medication that would be helpful for him I guess that's all I have to say I was a little disappointed that we don't have something a little more to go on thank you very much"
"Great visit. She was very patient and took on all questions I had. Thank you so much for everything and getting my life back on track! :) My 2nd Endo is November 10th so I'll be seeing you lovely people at IGI soon. Thank you to all of you who have helped me regain myself body, mind, and spirit this year 2020 since February. It's greatly appreciated more than I could ever explain in words. Thank you so much to all of you! :) also special thanks to Dr. Crane and Dr. Moon for all information, support, and following up with me. The doctors and nurses here are incredible A+++! Full trust in everything they do to help regain me back to 100% and in 8 months from almost death to almost full recovery. So blessed to have all of these great people around me that really truly do care. :) 8> Sincerely, Ross Laney"
"The Doctor was very professional. I recommend him highly! Very nice person!"
"Easy to set up an appointment and the online appointment was great. Would highly recommend Dr. Crane to anyone."
"Very professional and caring.i knew I was at the right place and in good hands."
"Everyone was very kind. Dr Crane took the time to answer my questions. He has a great bedside manner!"
"The staff were wonderful! I was in and out so fast!"
"Dr Crane has proven to be a warm and compassionate human being. He has always taken time to answer any questions my wife or I have. I'm very lucky to call him my specialist. He and my wife have saved my life."
"I highly recommend Dr. Crane!!"
"Dr. Andrew Crane is a wonderful dr he listens to his patients. He truly cares about his pts and his staff."
"Dr. Crane and the entire medical staff at Indianapolis Gastroenterology and Hepatology are terrific! I have had good experiences with them for many years and feel confident about the care I receive."
"Dr. Crane was very personable and gave me a doable plan for my treatment. I will be glad to see how well he diagnosed my condition. I am doing the treatment plan and have seen some improvement."
"Kind and thorough physician with good listening skills and bedside manner."
"Very pleased with Dr. Crane and his staff. They are quick to respond to any questions. I believe he sincerely cares for his patients."
"10/10 would recommend Also The person that posted the one star is a scrub"
