Patient Reviews
At Indianapolis Gastroenterology and Hepatology, our motto is "Earning Trust Through Quality." For more than 40 years, we have worked to provide the community with the best available care, striving to treat mind, body, and spirit in every patient we see. Before requesting a consultation with one of our GI practices in Indianapolis, IN, we invite you to spend some time reading reviews from past patients to find out more about our treatments and approaches regarding GI healthcare.
"Dr. Crane spent a great deal of time with me, answering my many questions and dealing with my concerns. He never made me feel as if I had to hurry through my appointment. This meant a great deal to me."
"I have been a patient of Dr Crane for several years. I would absolutely not go to any other gastroenterologist. As long as he is still practicing, he will be my g. I doctor"
"Great experience, great staff and awesome, Doctor. Android facility."
"My doctor and their staff were timely, professional and friendly."
"He went into details on my issue and was even able to get an operation scheduled for the next day."
"Everyone from reception desk to nursing care preparing me for procedures were very considerate and caring individuals. Seemed to be happy in their jobs! Went through the steps of preparing and want to mention Kay the nurse who did my IV who is exceptional. I explained why my hand was not acceptable location for the IV and she positioned it on the arm. She was gentle and put the needle in without pain and discomfort. Excellent job of finding vein too. Dr Crane is an exceptional caring doctor and takes time to explain things and answer questions. In the exam room they took care of my special needs without question and very helpful to make me comfortable. Afterwards the individuals who prepared me for discharge were also very caring and helpful. I highly recommend Dr crane and the staff for the special care given to me for this procedure. Thank you for excellent care. Diana"
"Love Dr. Crane! My procedure went well. He and the rest of the staff were there before during and after to reassure me, answer any questions, and send me home knowing what to expect. They're a great team."
"Dr. Crane was very professional and personable. He explained everything to me thoroughly and I would highly recommend him!"
"Great experience with awesome team of people"
"Dr Crane is great de very caring and listen s to his patients"
"Very professional and caring for every detail of procedure"
"I felt that I was listed to about any concerns I had. He answered any questions that I had. Very impressed."
"Dr. Crane listened to my concerns and and addressed them. Having a doctor who listened as well as recommend treatment is great."
"Every staff member was welcoming, supportive, upbeat and professional."
"Awesome people and very professional. I felt comfortable and respected during the procedure. Everything was explained clearly. I would not hesitate to have another procedure done here. Dr. Crane is great."
"This was my 1st appointment with Dr. Crane. He really listened to my concerns & I left feeling like I had hope of being less sick."
"Doctor was extremely nice and very helpful."
"The experience was positive and very professional. The staff and Dr did an amazing job."
"A good listener, knowledgeable, and thorough."
"Thorough, informative, didn’t feel rushed; staff were incredible; the experience everyone would want"
"Very caring, knowledgeable and nice"
"He is affable, caring, and takes his time to explain things. Love having him as my Dr."
"Everything was absolutely professional from the front office to Dr Crane"
"In and out of procedure in 2 hours for a healthy check-up. Dr. Crane was nice and professional."
"Very personable and willing to listen."
"Excellent care! The entire visit was great, from my initial greeting thru the consultation."
"Waiting was the worst part. I wasn’t even seen until an hour after my appointment time."
"A very professional first appointment with Dr. Crane, I am confident that he will be the trusted medical professional that I am looking for."
"Short wait for appointment; friendly, helpful staff; doctor Crane was knowledgeable, attentive, kind and professional."
"Fabulous and very professional! I like the grungy beard look! Thanks for taking good care of me!"
"Excellent, professional, great personality! I highly recommend Dr. Crane."
"Excellent health care! Dr. Crane is really great as is the entire staff. Highly recommend."
"One of the best doctor I ever encountered in my lifetime. Staff is also GREAT."
"Dr. Crane is wonderful! He is personable and asked lots of questions to get a better picture of my health issue. We made a plan for treatment and I love the portal I can use to communicate with his team."
"Have seen bad reviews for this doc. That has not been my experience. He has excellent communication skills. Listens and responds better than any doctor I have seen. It's a big practice with lots of employees. Some are better at their job than others. Give them a chance!"
"I judge visits by time spent reviewing conditions and how well things were explained. Both of these were handle very well with a professional kind approach."
"Dr Crane was extremely helpful. I felt very comfortable sharing everything I had been struggling with with him. He was very compassionate and genuine. After some discussion he was able to figure out what was going on and helped facilitate the resolution. He provided me with a referral for a surgeon and within two weeks we had resolved my issues. Thank you Dr.Crane!"
"I've been a patient of Dr. Andrew Crane for several years now. I really do like him. He listens to his patients and works with them to come up with the best solution to their conditions. He's very personable and a fantastic doctor."
"Very professional!!"
"Dr Crane and his anesthesiologist were top notch! He was very easy to talk to and his bedside manner was great. For someone that fears Drs. He made me feel very calm and relaxed. Highly recommend both of them, as well as their staff!"
"Dr Crane is easy to understand and both efficient and professional. He listens carefully without interrupting and shows concern and care for his patient in the questions he asks and the time he puts into diagnosis and treatment. He also seems readily accessible should a later need arise. I would highly recommend him to anyone having gastrointestinal problems."
"Very professional!!"
"Dr Crane was very professional & caring. Took time to listen to my problems. He was thorough & explained my colonostropy photos .He gave his for me in the future. Several times he ask if I had any questions. I now have an excellent stomach & colon Dr. Thanks Dr. CRANE"
"I just had my first visit with Dr Crane, and I was extremely impressed. I really appreciated that he took the time to ask me a lot of pertinent questions, and I never had the feeling he was rushing. I was also really impressed with his staff. Prior to my appointment, his staff had gathered all of my medical records from all the different providers I’ve seen over the years, and in doing so, I really think it let Dr Crane see the big picture, and to come up with a better treatment plan. To summarize, I wouldn’t hesitate to recommend him to anyone."
"Dr Crane has been the nicest and helpful doctor i ever met in the States.He listens to his patients and explains things clearly. Thank you"
"Professional atmosphere answers questions related to your case and family concerns very knowledgeable."
"First time seeing Dr. Crane was very pleased ."
"Wonderful doctor very attentive to my issues. Would highly recommend."
"Dr Crane is the best, I have been seeing him for years he makes you fill comfortable with any questions that you have and takes the time to answer them. I would not go to anyone else or refer family or friends to anyone else. Actually I just referred a friend to him yesterday. If you need a great GI doctor you will not find a better one then doctor Crane!"
"Dr Andrew Crane is very thorough explaining options for medical procedures. He is professional and easy to talk with. I was very satisfied and highly recommend Dr. Crane."
"Dr. Crane is an excellent doctor and was very helpful in addressing my problems. They have very friendly staff and just an all around great environment. I would highly recommend to anyone."
"I felt like he really listened to me"
"Wonderful doctor very attentive to my issues. Would highly recommend."
"The day of my visit it was a crazy morning due to computers lol!! But with team work and patience and starting day behind a little buy what matters we could all laugh and still got quality time needed"
"I’ve been with him for years and feel like he’s definitely “there for you” I will continue to stay w him as long as he is in Indy."
"Dr Crane is very thorough, and he patiently listened to my input and asked questions to clarify his decisions. I have a lot of experience with medical professionals and he is very much one of my favorites. He ruled out some testing my PCP thought may be necessary and convinced me why he made that decision. Always pleasant and professional."
"My office visit was great but haven't gotten a call back yet in a week and half to get my capsule endoscopy scheduled on my small colon, even after I called them and had to leave a message 2 days ago, still waiting!! Need it done badly, my oncologist has been pushing it and seems to be taking forever, for any doctor since April and it is October now!"
"Very nice, understanding, and caring dr. I had a great experience with him so far."
"The info was good"
"Dr. Crane is an excellent doctor. He has a very good bedside manner. The practice needs more like him. They are short practitioners and as a result wait times to see the doctor or too long."
"Dr. Crane has been my gastroenterologist for several years now. He is an exceptional physician who really cares about his patients. I would highly recommend Dr. Crane and his team."
"Very prompt and helpful and was able to answer all my questions. Very pleasant!"
"Dr. Crane and his staff were very friendly. The intake nurse was so bubbly and full of life...she made me feel relaxed and welcomed. When dr. Crane came in..he actually sat down and held a conversation with me and asked me my thoughts and if I had questions....he was very through in answering all my questions and was very knowledgeable!! I feel confident in the care and service and I am thankful I chose Dr. Crane to provide my care!"
"Very little wait time before seeing Doctor Crane. He was was very attentive during my appointment and was familiar with my recent CT scans. Dr Crane answered all of my questions relating to the scans and my condition."
"Very professional and a all around friendly and pleasant staffing. Dr.crane does an excellent job of explaining how the body works and cares a lot about the people he provides care too ."
"Dr Crane was very thorough, he listen to all my history and issues and then started a plan, I will be going back"
"Dr. Crane and his associates is the best when it concerns my Chrons.They definitely deserves a 5 star rating."
"Dr. Crane was very compassionate, answered questions well & appt. was on time!"
"Dr. Crane is the very best GI doctor I have ever had in my 25 years with Crohn’s. He is patient and understanding to all his patients needs"
"Had scope done 2 weeks ago him and his team was Amazing and answered every question I had"
"Dr Crane is the best"
"I have been a patient of Dr. Crane for years. He is always pleasant and personable and caring. He always wants to know if I have questions and answers them. Even though he is in a very corporate type business he always tries his best to take time to listen. I highly recommend Dr. Crane. Ken S"
"Very friendly and professional ."
"I appreciate his professionalism and his understanding of my particular medical needs. As well as his compassion and passion for his work. He truly is an asset to his profession and I amgrateful to him."
"Great, and very personable! Will definitely recommend!"
"Dr. Crane was the most attentive, polite, kind specialty doctor I have ever met. I would highly recommend him."
"Experienced, knowledgeable, informative, nice, couldn't ask for a better fit for my husband!!"
"Very caring of his patients. He explains what he going do. Always been mine favorite gastroenterologist."
"Dr Crane is the best. He’s been my Dr for 9 years and I will use him as long as I live close by. He tells me all the facts and is very nice and professional. And very thorough."
"Dr. Crane is caring and professional. I highly recommend him."
"I seen dr. Crane a week ago and I'm still waiting for his nurses to call me back because my prescription wasnt authorized by my insurance. I waited 7 months to see dr. Crane and I really like him that's why i waited so long to see him. And i think he is a great doctor. I just wish they would get me my meds."
"Dr. Crane is very nice he does listen to me about my son and address my concerns. Dr Crane does his very best to answer my questions and to make Brian comfortable and fix the issues at hand.I would recommend him to anyone who needed is expertise."
"Dr. Crane, is a great, personable, & thorough Gastroenterologist!! I've seen him for several years & he always takes time to answer my questions & talk things out! He is awesome!"
"I have been a patient of Dr. Andrew Crane at Indianapolis Gastroenterology for several years. I have found that Dr. Crane is very knowledgable and professional. I would certainly recommend Dr. Crane to anyone who is needing Gastroenterology services."
"Staff were all courteous, attentive, and took great care of me. Dr. Crane's bedside manner and professionalism were outstanding."
"The entire interaction with Dr. Crane and his staff was pleasant. They were all professional and prompt. I am pleased he is my Dr."
"Very professional! Answered all of my questions. I did not feel like a number."
"Good experience, very personable, Dr Crane and his entire staff was great."
"Dr. Crane is a really good doctor. The only issue I have is that you can't get someone to answer the phone if you have to call in. The other day I had an appointment for the Shelbyville location. I saw that I was going to be a little late so I tried calling. The phone rang for over 5 minutes. I then called back and left a message on his nurses voice mail. When I got there the receptionist told me that I was going to have to reschedule but she said that she would go ask him since I was there and I explained the situation to her. He agreed to see me and actually that was one of the best visits I've had since he became my doctor."
"Very friendly staff and always satisfied with the amount of time that doctor crane and the nurses spend talking to me. The only thing I don't like is the automated phone service it's very hard to get ahold of anyone"
"Dr. Andrew Crane is a wonderful dr he listens to his patients. He truly cares about his pts and his staff."
"Dr. Crane and the entire medical staff at Indianapolis Gastroenterology and Hepatology are terrific! I have had good experiences with them for many years and feel confident about the care I receive."
"I highly recommend Dr. Crane!!"
"Dr.Crane was great!!! He was real down to earth. He has just enough sense of humor and plenty of medical information. He makes you comfortable and answers every question to the fullest! He is the best doctor I have ever delt with! I would recommend for anyone! I would give ten stars if it was an option."
"My brother recently had an appointment with dr. Crane and I felt like dr. Crane did a good job that day about asking a lot of questions and looking at a lot of my brothers background information but he did only order one test and then we are three months out with a follow-up appointment that's crazy he does not have a follow-up appointment until May now is he supposed to be miserable until May or is there some other testing or some other medication that would be helpful for him I guess that's all I have to say I was a little disappointed that we don't have something a little more to go on thank you very much"
"The Doctor was very professional. I recommend him highly! Very nice person!"
"Easy to set up an appointment and the online appointment was great. Would highly recommend Dr. Crane to anyone."
"Very professional and caring.i knew I was at the right place and in good hands."
"Everyone was very kind. Dr Crane took the time to answer my questions. He has a great bedside manner!"
"The staff were wonderful! I was in and out so fast!"
"Dr. Crane was very personable and gave me a doable plan for my treatment. I will be glad to see how well he diagnosed my condition. I am doing the treatment plan and have seen some improvement."
"Very pleased with Dr. Crane and his staff. They are quick to respond to any questions. I believe he sincerely cares for his patients."
"10/10 would recommend Also The person that posted the one star is a scrub"
"Kind and thorough physician with good listening skills and bedside manner."