Patient Reviews
At Indianapolis Gastroenterology and Hepatology, our motto is "Earning Trust Through Quality." For more than 40 years, we have worked to provide the community with the best available care, striving to treat mind, body, and spirit in every patient we see. Before requesting a consultation with one of our GI practices in Indianapolis, IN, we invite you to spend some time reading reviews from past patients to find out more about our treatments and approaches regarding GI healthcare.
Active Filter
Filter By Ranking
Filter By Source
Filter By Person
Filter By Procedure
- Anal/Rectal Bleeding (1)
- Diarrhea (1)
- Indigestion (1)
- Nausea (2)
- Unexplained Weight Gain/Loss (1)
- Yellowing of the Skin/Eyes (3)
- Acid Reflux (1)
- Anal Fissure (1)
- Barrett's Esophagus (3)
- Biliary Obstruction (1)
- C. Difficile Colitis (1)
- Celiac Disease (1)
- Colon Cancer (1)
- Colorectal Polyps (1)
- Diverticulosis (1)
- Dysphagia (1)
- Esophageal Motility Disorder (1)
- Fatty Liver Disease (1)
- Food Intolerance (1)
- Gastritis (1)
- GERD (1)
- Helicobacter Pylori (1)
- Irritable Bowel Syndrome (2)
- Jaundice (1)
- Ulcerative Colitis (1)
- Anal Fistula (3)
- Hemochromatosis (1)
- Liver Cirrhosis (1)
- Primary Biliary Cholangitis (1)
- Primary Sclerosing Cholangitis (1)
- Colitis (1)
Filter By Facility
"I’ve been with him for years and feel like he’s definitely “there for you” I will continue to stay w him as long as he is in Indy."
"I arrived feeling defeated and left feeling rather hopeful. Dr. Crane was patient with my questions, thorough with his answers and very kind."
"Very prompt and helpful and was able to answer all my questions. Very pleasant!"
"Dr. Crane and his staff were very friendly. The intake nurse was so bubbly and full of life...she made me feel relaxed and welcomed. When dr. Crane came in..he actually sat down and held a conversation with me and asked me my thoughts and if I had questions....he was very through in answering all my questions and was very knowledgeable!! I feel confident in the care and service and I am thankful I chose Dr. Crane to provide my care!"
"Very little wait time before seeing Doctor Crane. He was was very attentive during my appointment and was familiar with my recent CT scans. Dr Crane answered all of my questions relating to the scans and my condition."
"Dr Crane is the best"
"Very professional! Answered all of my questions. I did not feel like a number."
"Dr. Crane was very compassionate, answered questions well & appt. was on time!"
"Friendly staff and doctor crane is very caring and sweet"
"I appreciate his professionalism and his understanding of my particular medical needs. As well as his compassion and passion for his work. He truly is an asset to his profession and I amgrateful to him."
"Good experience, very personable, Dr Crane and his entire staff was great."
"I seen dr. Crane a week ago and I'm still waiting for his nurses to call me back because my prescription wasnt authorized by my insurance. I waited 7 months to see dr. Crane and I really like him that's why i waited so long to see him. And i think he is a great doctor. I just wish they would get me my meds."
"Dr. Crane and his associates is the best when it concerns my Chrons.They definitely deserves a 5 star rating."
"Dr. Crane is the very best GI doctor I have ever had in my 25 years with Crohn’s. He is patient and understanding to all his patients needs"
"I have been a patient of Dr. Andrew Crane at Indianapolis Gastroenterology for several years. I have found that Dr. Crane is very knowledgable and professional. I would certainly recommend Dr. Crane to anyone who is needing Gastroenterology services."
"Great, and very personable! Will definitely recommend!"
"Dr. Crane is a really good doctor. The only issue I have is that you can't get someone to answer the phone if you have to call in. The other day I had an appointment for the Shelbyville location. I saw that I was going to be a little late so I tried calling. The phone rang for over 5 minutes. I then called back and left a message on his nurses voice mail. When I got there the receptionist told me that I was going to have to reschedule but she said that she would go ask him since I was there and I explained the situation to her. He agreed to see me and actually that was one of the best visits I've had since he became my doctor."
"I have been a patient of Dr. Crane for years. He is always pleasant and personable and caring. He always wants to know if I have questions and answers them. Even though he is in a very corporate type business he always tries his best to take time to listen. I highly recommend Dr. Crane.
Ken S"
"The entire interaction with Dr. Crane and his staff was pleasant. They were all professional and prompt. I am pleased he is my Dr."
"Experienced, knowledgeable, informative, nice, couldn't ask for a better fit for my husband!!"
"Staff were all courteous, attentive, and took great care of me. Dr. Crane's bedside manner and professionalism were outstanding."
"Very caring of his patients. He explains what he going do. Always been mine favorite gastroenterologist."
"Dr. Crane was the most attentive, polite, kind specialty doctor I have ever met. I would highly recommend him."
"Very professional and a all around friendly and pleasant staffing. Dr.crane does an excellent job of explaining how the body works and cares a lot about the people he provides care too ."
"Had scope done 2 weeks ago him and his team was Amazing and answered every question I had"
"Dr. Crane is very nice he does listen to me about my son and address my concerns. Dr Crane does his very best to answer my questions and to make Brian comfortable and fix the issues at hand.I would recommend him to anyone who needed is expertise."
"Very friendly and professional ."
"Dr Crane is the best. He’s been my Dr for 9 years and I will use him as long as I live close by. He tells me all the facts and is very nice and professional. And very thorough."
"Very friendly staff and always satisfied with the amount of time that doctor crane and the nurses spend talking to me. The only thing I don't like is the automated phone service it's very hard to get ahold of anyone"
"Dr Crane was very thorough, he listen to all my history and issues and then started a plan, I will be going back"
"Dr. Crane is caring and professional. I highly recommend him."
"Dr. Crane, is a great, personable, & thorough Gastroenterologist!! I've seen him for several years & he always takes time to answer my questions & talk things out! He is awesome!"
"Easy to set up an appointment and the online appointment was great. Would highly recommend Dr. Crane to anyone."
"Dr.Crane was great!!! He was real down to earth. He has just enough sense of humor and plenty of medical information. He makes you comfortable and answers every question to the fullest! He is the best doctor I have ever delt with! I would recommend for anyone! I would give ten stars if it was an option."
"Very professional and caring.i knew I was at the right place and in good hands."
"I highly recommend Dr. Crane!!"
"The Doctor was very professional. I recommend him highly! Very nice person!"
"My brother recently had an appointment with dr. Crane and I felt like dr. Crane did a good job that day about asking a lot of questions and looking at a lot of my brothers background information but he did only order one test and then we are three months out with a follow-up appointment that's crazy he does not have a follow-up appointment until May now is he supposed to be miserable until May or is there some other testing or some other medication that would be helpful for him I guess that's all I have to say I was a little disappointed that we don't have something a little more to go on thank you very much"
"Dr. Crane and the entire medical staff at Indianapolis Gastroenterology and Hepatology are terrific! I have had good experiences with them for many years and feel confident about the care I receive."
"Everyone was very kind. Dr Crane took the time to answer my questions. He has a great bedside manner!"
"Dr. Crane was very personable and gave me a doable plan for my treatment. I will be glad to see how well he diagnosed my condition.
I am doing the treatment plan and have seen some improvement."
"The staff were wonderful! I was in and out so fast!"
"Dr. Andrew Crane is a wonderful dr he listens to his patients. He truly cares about his pts and his staff."
"Great visit. She was very patient and took on all questions I had. Thank you so much for everything and getting my life back on track! :) My 2nd Endo is November 10th so I'll be seeing you lovely people at IGI soon. Thank you to all of you who have helped me regain myself body, mind, and spirit this year 2020 since February. It's greatly appreciated more than I could ever explain in words. Thank you so much to all of you! :) also special thanks to Dr. Crane and Dr. Moon for all information, support, and following up with me. The doctors and nurses here are incredible A+++! Full trust in everything they do to help regain me back to 100% and in 8 months from almost death to almost full recovery. So blessed to have all of these great people around me that really truly do care. :) 8>
Sincerely,
Ross Laney"
"Hes a great doctor. He really listens to what is going on with u. Very kind and understanding and will go to great lengths to help you feel better. I will highly recommend him to all my friends and family if they are ever in need of the type of dr that dr. Crane is. His staff and nurses are very kind and helpful. So yes dr crane gets 5 stars from me. Thank you dr crane for all your help and thank you for being a great dr. 😊"
"From the time I walked into reception until I walked out to head home, I was greeted with warm, friendly smiles. The intake med-tech was business-like but fun! Dr. Crane came into the room, introduced himself and immediately apologized for the wait time. He listened, acknowledged he understood what I was trying to convey, and then responded appropriately. He alleviated many of my fears and concerns. He offered me advice to help me better achieve comfort and be able to handle my gastro problems. He gave me confidence in his caring attitude and made feel I mattered as a human being and not just a chart of facts and figures."
"I have been a patient of Dr Crane for a couple of years. He is a kind, caring, and thoroughly knowledgeable physician that truly cares about his patients. I highly recommend Dr Crane if you have any gastroenterological or hepatological issues."
"Dr Crane and his staff were professional and friendly. Information and options were shared and a follow-up was scheduled. The office visit left me feeling that I will be on good hands."
"Have seen bad reviews for this doc. That has not been my experience. He has excellent communication skills. Listens and responds better than any doctor I have seen. It's a big practice with lots of employees. Some are better at their job than others. Give them a chance!"
"Kind and thorough physician with good listening skills and bedside manner."
"Very pleased with Dr. Crane and his staff.
They are quick to respond to any questions.
I believe he sincerely cares for his patients."
"10/10 would recommend
Also The person that posted the one star is a scrub"
