Patient Reviews
At Indianapolis Gastroenterology and Hepatology, our motto is "Earning Trust Through Quality." For more than 40 years, we have worked to provide the community with the best available care, striving to treat mind, body, and spirit in every patient we see. Before requesting a consultation with one of our GI practices in Indianapolis, IN, we invite you to spend some time reading reviews from past patients to find out more about our treatments and approaches regarding GI healthcare.
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"I’ve been a patient of Dr. Drake and Indy Gastro for 10 years now. Dr. Drake, his NP, and his PA are phenomenal. They have wonderful bedside manner and are always thoughtful and considerate of your concerns. They always do their best to answer any question you have and if they don’t have an immediate answer for you, they will find one and follow up with you. I can’t speak for other physicians and their staff within Indy Gastro, but Dr. Drake and his staff are the best gastro specialists I’ve ever been a patient of. They’ve been a joy to work with and have done wonders in getting my GI issues under control.
One complaint that I share along with many others is their scheduling system. A few years ago, I used to be able to call the main office or be transferred directly to someone in the scheduling department. Now, when you call in and press the appropriate key to be transferred to scheduling, it constantly rings for 5-10 minutes or so with background information and then you get sent to a voicemail. Your call never gets returned, either. It’s a complaint that many current patients share along with some staff that I spoke to at my most recent appointment. I’m order to get connected, always press 0. You’ll be transferred to records and they can actually connect you to someone instead of the scheduling line. I highly advise that Indy Gastro look into this and do some modifications to their phone system. Adding online scheduling and/or an online scheduling form would be helpful. Though the fork would only be helpful if you actually received a call back."
"It was a good experience. With no complications. Would use Dr. DRAKE AGAIN."
"Friendly and professional staff and Doctor"
"Quick and painless!"
"Great staff great service Thanks for your convenience of the service you and your staff provided for me I look forward to the next time I need you again !"
"I've only seen Dr. Drake once, since my previous GI doc retired. So far so good. Dr. Drake was prompt, professional, friendly and answered all of my MANY questions... even if the answer was that he didn't know. I respect his honesty! He wasn't hasty and spent adequate time with me."
"I have been going here since it opened, my doctor was Michael Elmore, great doctor very personal with your care, I have severe Crohn's Diseaae.
Now I see doctor Lucas Drake and Stephanie Scalf.
They take wonderful care of me as well.
And of course all the girls in that giving all of the nees medications that I have been on. Now I am taking Entyvio and it is working on my intestines.
I would recommend Indy Hastro to everyone.
My mother and brother all go here.
Wonderful staff at the counter too.
Thank you, Thank you."
"I'm first time meeting Dr Drake when I was having a procedure done
Very kind, great bedside manners!"
"Fourth procedure completed by Dr. Drake over a few years. Always compassionate, professional, and thorough"
"Good bedside manner. Quick and efficient. Pleasant and effective fix to our problem."
"He Done very Good job I Recommend him for sure"
"Bring newer to Indiana it is always hard to find a new doctor. Especially one that you feel comfortable with. But, I hit the jackpot with Dr Drake and his group. They are caring and wonderful. I would highly recommend Indy Gastro and Dr Drake!"
"Everything went as planned with no problems afterwards. It was fast and everyone was quite pleasant to be around."
"The care I received was professional and very respectful."
"Dr. Drake conducted his self in a very professional manner. I was quite satisfied with the care I received from him."
"Made my visit very comfortable. Impressed that they kept to a schedule. I was not stuck waiting forever. They took time to listen to everything I had going on."
"Dr. DRAKE and his staff were very caring and they were very professional."
"Great experience!! Nurses, anesthesiologist and doctor were very clear and made everything easy to understand! Great bedside manner!!!"
"He was an awesome dr took real good care of me would use him again"
"Very caring doctor."
"Dr Drake is fantastic, theres no GI dr around id trust more than him.
Only problem with indy gasto is you cant ever reach a live person, sometimes it takes days before you can speak with scheduling."
"As unpleasant as the prep was for my procedure, Dr. Drake was very courteous and informative. He spoke with me before and after my procedure. Would highly recommend him"
"Dr Drake takes the time to make sure you understand everything. Has great office and nursing staff."
"I've been seeing Dr. Drake since 2017. He has a very good bed side manner. He answered any/all questions patiently like I was the only one he cared about."
"Dr Lucas Drake was my Doctor for a upper endoscopy.He was very knowledgeable and caring i would recommend him for any procedure."
"My injuries were never treated in a timely manner. Now over 6 months after my accident I am still in a lot of pain. Have another permanent disability. If treated with in 6 weeks of accident or sooner, instead of 12 weeks. I could have made a full recovery. The health care system totally failed me. As for Dr. Drake I got excelent treatment. Staff was great."
"Friendly, quick, and informative. Recommended me good options and scheduled me for a procedure that went great. Would recommend him to anyone."
"Dr. Drake actually cares about his patients. I have a unique situation where I travel for my work and Dr. Drake agreed to follow me via telehealth. I get the necessary blood work done wherever I am at and I have agreed to come to Indy for my colonoscopy. I really appreciate him continuing to follow my care. I think he is an excellent doctor and feel really comfortable with him. And his staff is right on top of things. Any time I have questions, they respond ASAP."
"Dr Drake takes his time and listens. Tries things before suggested surgery or unnecessary testing and procedures. He is so polite and professional."
"This was my second time with Dr Drake. I came back again since my experience was good the first time. If I need this service again I hope Dr Drake is there for me again."
"I was treated with respect and have been given excellent care by Dr. Drake. Me is a great listener, has patience and is very thorough. I trust his judgement completely and feel blessed to be his patient."
"Dr. Luke Drake cares and listens to everything you say very professional highly Recommend"
"Dr Drake is very nice and concerned about your health.
I would recommend him to everyone."
"I feel that I receive excellent care from Dr. Drake and the staff of Indy Gastro. He keeps in touch regarding my health,. making changes to my medications as needed. I feel that he and the staff are concerned about my health."
"He takes the time to listen and offers options when they are available. He is personable and just a nice guy.
I would gladly recommend him."
"Answered all questions thoroughly and ensured comfort and at ease."
"Dr Drake was amazing. He did very well with my special needs son. His detail to answering questions I had was incredible. I felt very at ease. In fact, I’ve traded in my current GI and will be calling to transfer my cate to Dr Drake."
"The experience there was about as good as one could have given the procedure that was completed .Everyone involved was knowledgeable, helpful and respectful!"
"Good doctor"
"Dr. Drake is a great professional. He is knowledge, patient, and genuinely cares for what he does. My experience could not be any better. I would recommend him to anyone."
"Dr. Drake is one of the most kindest doctors I have ever had. He won’t stop until he finds answers and can help whatever issues you have. I highly recommend him."
"Dr. Drake was professional, informative with an excellent bedside manner...highly recommend!
The staff taking care of me were also very good, and made me feel like I was their only patient."
"Dr. Drake is an excellent GI doctor. He takes his time to get to know his patients, to understand their entire healthcare history, and to carefully explain his plan for his patients' care. He has a calming presence, and his knowledge and experience are top-notch."
"My appointment with Dr. Drake was good. He is very nice and was concerned about my health issues. He sent me for bloodwork and wants to order an MRI. I'm still waiting for the test to be done.
Dr. Drake went over all of my previous records and he really listened to what I was saying to him. I am impressed by him being the first doctor to really listened to me. Thank you so much."
"Dr. Drake is the best! Very personal and caring! I trust Dr.Drake with my life.....literally......May of 2019 I almost died! Thank you Dr Drake! I will always recommend you!"
"Dr. Drake and all of the staff that I came in contact with were great! His nurses are very kind, caring and compassionate. They all made me feel very comfortable and was willing to help if I needed ANYTHING! Wait time was very short and I highly recommend 😁 I also would like to add that if you use the IGH portal online response time is usually pretty quick."
