Patient Reviews
At Indianapolis Gastroenterology and Hepatology, our motto is "Earning Trust Through Quality." For more than 40 years, we have worked to provide the community with the best available care, striving to treat mind, body, and spirit in every patient we see. Before requesting a consultation with one of our GI practices in Indianapolis, IN, we invite you to spend some time reading reviews from past patients to find out more about our treatments and approaches regarding GI healthcare.
"Very well organised!! Made procedure easy!!"
"I’ve been a patient of Dr. Drake and Indy Gastro for 10 years now. Dr. Drake, his NP, and his PA are phenomenal. They have wonderful bedside manner and are always thoughtful and considerate of your concerns. They always do their best to answer any question you have and if they don’t have an immediate answer for you, they will find one and follow up with you. I can’t speak for other physicians and their staff within Indy Gastro, but Dr. Drake and his staff are the best gastro specialists I’ve ever been a patient of. They’ve been a joy to work with and have done wonders in getting my GI issues under control. One complaint that I share along with many others is their scheduling system. A few years ago, I used to be able to call the main office or be transferred directly to someone in the scheduling department. Now, when you call in and press the appropriate key to be transferred to scheduling, it constantly rings for 5-10 minutes or so with background information and then you get sent to a voicemail. Your call never gets returned, either. It’s a complaint that many current patients share along with some staff that I spoke to at my most recent appointment. In order to get connected, always press 0. You’ll be transferred to records and they can actually connect you to someone instead of the scheduling line. I highly advise that Indy Gastro look into this and do some modifications to their phone system. Adding online scheduling and/or an online scheduling form would be helpful. Though the fork would only be helpful if you actually received a call back."
"Dr. Cheng is very professional, personable, and caring. Takes time to listen to your complaints. Research’s problem to help you. Have always found him to be understanding , patient and very kind. I highly recommend him to be your gastro-intestinal doctor."
"Dr Morelli is very caring and does a great job taking care of his patients."
"I was in and out in no time. Everyone was very thorough and comforting. Great experience!"
"He is a wonderful & caring doctor. He diagnosed my gastroparesis about ten years ago and I have gone to him ever since. Since there is no cure for gp he never gives up on me and is always trying to find something out there to help me. He is the best."
"Dr Cheng is a very kind doctor. I have seen him for many years he is always on top of of my health conditions & explains everything to me where I can understand. I would recommend him to any family member or friend. All his staff have always been kind & respectful"
"Dr. Drake actually cares about his patients. I have a unique situation where I travel for my work and Dr. Drake agreed to follow me via telehealth. I get the necessary blood work done wherever I am at and I have agreed to come to Indy for my colonoscopy. I really appreciate him continuing to follow my care. I think he is an excellent doctor and feel really comfortable with him. And his staff is right on top of things. Any time I have questions, they respond ASAP."
"My husband and I have been going to Dr. Haynes for years and find him to be knowledgeable, thorough and patient. He has helped my husband manage his gastroparesis for years and stays current on the latest research and developments. We highly recommend him."
"Wonderful doctor"