Patient Reviews
At Indianapolis Gastroenterology and Hepatology, our motto is "Earning Trust Through Quality." For more than 40 years, we have worked to provide the community with the best available care, striving to treat mind, body, and spirit in every patient we see. Before requesting a consultation with one of our GI practices in Indianapolis, IN, we invite you to spend some time reading reviews from past patients to find out more about our treatments and approaches regarding GI healthcare.
"Dr. Cheng is a wonderful caring doctor. He listens and is so good with figuring out what the problem is and has a plan to fix it. I feel fortunate to have found him because I had been dealing with stomach issues for many years.All the ladies in the office are very caring and helpful too. Noone rushes you."
"I’ve been a patient of Dr. Drake and Indy Gastro for 10 years now. Dr. Drake, his NP, and his PA are phenomenal. They have wonderful bedside manner and are always thoughtful and considerate of your concerns. They always do their best to answer any question you have and if they don’t have an immediate answer for you, they will find one and follow up with you. I can’t speak for other physicians and their staff within Indy Gastro, but Dr. Drake and his staff are the best gastro specialists I’ve ever been a patient of. They’ve been a joy to work with and have done wonders in getting my GI issues under control. One complaint that I share along with many others is their scheduling system. A few years ago, I used to be able to call the main office or be transferred directly to someone in the scheduling department. Now, when you call in and press the appropriate key to be transferred to scheduling, it constantly rings for 5-10 minutes or so with background information and then you get sent to a voicemail. Your call never gets returned, either. It’s a complaint that many current patients share along with some staff that I spoke to at my most recent appointment. In order to get connected, always press 0. You’ll be transferred to records and they can actually connect you to someone instead of the scheduling line. I highly advise that Indy Gastro look into this and do some modifications to their phone system. Adding online scheduling and/or an online scheduling form would be helpful. Though the fork would only be helpful if you actually received a call back."
"Highly recommend this wonderful group of medical professionals"
"Dr. Haynes and staff did a great job. Kept me relaxed and fully answered all questions."
"Been going for a very long time. Very friendly staff and doctors. Would recommend it to anyone."
"Dr. Crane is very nice he does listen to me about my son and address my concerns. Dr Crane does his very best to answer my questions and to make Brian comfortable and fix the issues at hand.I would recommend him to anyone who needed is expertise."
"I highly recommend Dr. Morelli and his staff. Although no one really wants to have a colonoscopy, when it’s called for you want the best. He is kind, efficient, professional and his staff is as well."
"Dr Morelli is the best. Very personable and easy to talk to. Explains everything to where you can understand. The staff is amazing, they make sure you are taking care of and make you feel welcome. I would recommend them to anybody!"
"It was the experience of a lifetime, in a great way! With Dr. Haynes and his team! It was the first time using Dr. Haynes and I will definitely use him again when needed. ...the level of communication, professionalism, and detail of care was bar none. Thank you Dr. Haynes and team for taking care of me and my wife."
"I have been a patient of Dr. Sperl for thirty years. As my Gastroenterologist I can highly recommend him, which I have done numerous times. He is always professional, knowledgeable and has treated me with respect at every point of my care. Cynthia C."