Patient Reviews
At Indianapolis Gastroenterology and Hepatology, our motto is "Earning Trust Through Quality." For more than 40 years, we have worked to provide the community with the best available care, striving to treat mind, body, and spirit in every patient we see. Before requesting a consultation with one of our GI practices in Indianapolis, IN, we invite you to spend some time reading reviews from past patients to find out more about our treatments and approaches regarding GI healthcare.
Reviews for The Endoscopy Center
"I had an awesome experience for my procedure at The Endoscopy Center. From check-in to pre-procedure, to procedure room, to recovery and departure, everything was top notch. Everyone was kind, courteous, efficient, and professional which put me at ease. I was happy to have my screening colonoscopy exam done by a highly skilled, experienced team with exceptional quality. Dr. Cheng is compassionate and caring in addition to being knowledgeable and technically skilled. Will 100% return here for my surveillance exams without hesitation."
"Although a colonoscopy is not a fun thing to review... Indy Gastro and Dr. Morelli are some of the best in their field."
"I was not happy with having this done a second time but this team was wonderful. They made me feel very much at ease. From the music to having everything explained in plain language. And joking around in the procedure room and Dr Crane going over results with granddaughter. If I ever have to have another gastro procedure it will be done by Dr Crane and team"
"The best!!!"
"All went well with my recent colonoscopy. Dr. Haynes was kind and professional. All my nurses were considerate and helpful."
"Everyone was exceptionally professional and efficient. Highly recommend Indianapolis Gastroenterology if you need their services."
"Great doctors they listen to me"
"Dr. Cheng seemed to be very knowledgeable regarding my rare genetic disorder, was very conscientious and seemed very caring as well."
"Dr.Morelli is a very personable doctor, he takes the time to explain everything. Very rare now a days, he called me himself to explain the results. His staff is very good and they make you feel at ease."
"Everyone was professional and polite. Great experience. Would definitely recommend this office."
"I have been more than once and every time has been very professional. It was very easy and they are very polite and positive. ( prep not so much) but I thank the doctor and all people involved. Thank you and God bless!"
"Twice have had a procedure here with Dr Drake. He is so kind and puts your mind at ease. Recommend Dr Drake."
"Dr Morelli and his team are very caring and professional. They made me feel comfortable and the procedure went smoothly. I was in and out in no time! I highly recommend."
"Great experience. Dr. Morelli is amazing. Thanks to everyone who assisted me."
"Dr was very informative and really put me at ease before my procedure. I would highly recommend him."
"Fay is a special needs girl and they were all so nice and patient with her and allowed me to stay with her as long as possible"
"Fabulous experience with Dr. Crane and his team!"
"Great doctor that takes his time and answers all your questions"
"My procedure went very well. The 10a appointment with very little wait before being taken back. The nursing staff were very professional and secure verifying my ID multiple times. The anesthesiologist explained her role and what to expect. Dr Vincent then came in to explain the procedure and options he needed answered to go forward. The procedure went off on timely manner with no issue. I felt very comfortable in all aspects. I was home and enjoying the day within 1 hour of the procedure. Highly recommend Dr Vincent and Indiana Gastro."
"Excellent visit everyone was enjoyable and very pleasant it was explained well and had photos of the complete procedure the Dr. Was fantastic the nurses was enjoyable and made you feel extremely comfortable"
"Also have had a good experience with this facility and with Dr Jacobs"
"I was totally impressed with my care at Indianapolis Gastroenterology. All of my questions were answered and I was treated very respectfully and kept comfortable. I highly recommend them"
"Doctor and anesthesiologist explained everything step by step they made me feel safe and secure"
"Dr. Roberts was personable and professional. He explained the procedures and results. The team was also very good. They made me relaxed and as comfortable as possible."
"Dr Crane was very thorough in his explanation. Would highly recommend him."
"Dr. Drake really takes time with his patients. During my appointment he listened to what I had to say and answered all of my questions. He was in no hurry and took the time to put me at ease. I feel very fortunate to have him as my gastroenterologist. I know I am going to receive the best of care."
"Great Doctor"
"Dr. Cheng is a great doctor. He listens, is patient, very knowledgeable, and does an excellent job on procedures. I would definitely recommend him to others."
"Dr Cheng explained what was going to happen and how long it would take and he informed me he would see me afterwards. He also sent me a letter which explained what the results were and his recommendation for my next check up. Thanks Dr. Cheng."
"Very kind, caring and informative on all medical needs."
"If you don't mind getting a colonoscopy, make an appointment with Dr. Drake."
"Dr. Vincent is great! And all staff!"
"Dr. Morelli and staff were very nice and efficient. My experience was great. They took me in early, and recovery time was very fast. I was in and out in an hour and a half. Would recommend to everyone."
"I was referred to Dr. Drake after my initial colonoscopy. He has performed two more this year to remove large polyps and to verify I was “all clear”. He takes time to explain the process and easy any concerns I had. He has a wonderful bedside manner and I would highly recommend him!"
"Doctor Andrew Crane and his staff was very nice and very professional. I would give a 10 of 10 highly recommended."
"Dr Ernest Orinion and all the staff were amazing. Made this experience painless and even slightly fun! You immediately feel like you are in great hands and they all treat you like family not a customer!!"
"Very nice practice overall. All the employees and doctor were very understanding and helpful."
"Very good experience with Shan Cheng he is one of the best doctors I have had the pleasure of meeting. His bedside manner is excellent. He really goes above and beyond. He clearly explains everything in a manner you can understand. I would trust him to do any procedure necessary. It’s rare to find a doctor like him these days."
"I was so nervous going in for my colonoscopy and endoscopy. I was on the verge of tears from how nervous and scared I was, but every single person I spoke with helped me feel better and they went above and beyond to help me be more comfortable. The anesthesiologist Kate and Dr Orion were two of the best. Kate assured me she has been doing this job for a long time and I was in good hands and they helped me by talking to me before I went under. I honestly couldn’t have asked for a better team! Thank you so much!!💕"
"Great experience… everyone was professional and treated me with respect and care!"
"He's the best"
"Very well organised!! Made procedure easy!!"
"I had the easiest time ever while having a colonoscopy. The staff was friendly, curtesy and knowledgeable. First time ever I wasn’t sick afterwards. Thank you Dr Vincent."
"Very nice and concerned good job"
"Dr. Orinion was extremely professional, very courteous, very empathetic… I only wish we could request who we get each time… But they are all so busy… But I’ve been with Indianapolis gastroenterology for years and have never gone wrong with any of the docs there!!"
"Dr Crane is an excellent Dr. He has taken good care of many family members. He answers any of you questions with patience."
"I highly recommend Dr. Michael Morelli, M.D. at Indianapolis Gastroenterology and Hepatology in St. Francis Hospital. He and his nurses always make me feel very comfortable and well informed."
"Had a colonoscopy, Michael Morelli and his team were thorough, very well qualified, professional and a team member prayed for me. I was put at ease by everyone for a "could have been" stressful appointment. Wow, I was pleased when I left."
"Best Facilities and Dr and staff out there."
"This was not my first rodeo with having a colonoscopy but this was by far THE BEST one I’ve had! I have to go again in 3 years and while I’m not a fan of colonoscopies, I know I’m not going to dread having it like I have in times past. Dr. Vincent and his staff for the gold!! I took the SUTAB for the prep (highly recommend - google for a coupon because it’s expensive without one) and whatever it was (propafale (sp?)) they used to knock me out made a HUGE difference also!!"
"Dr. Shan Cheng was amazing! I typically have to explain to people what Lynch syndrome is and why I have to get a colonoscopy so young but with him I didn’t! He was very attentive, professional, and nice!"
"Everything involved with my care were excellent,caring people"
"To have a dr. Contact you after a long time about a concern he has, it was very refreshing that I had the rest done. I would be in a lot of pain now. The hernia I had repaired is starting to loosen up. I’m glad the Dr took the opportunity to research this and let me know I could have a problem later. Thank you soo much .."
"Dr. Vincent and the staff (nurses, anesthesiologists and front desk) at Indy Gastro are always wonderful! However the scheduling office, which I believe is a separate entity, is usually quite frustrating to deal with due to long hold times that often result in just leaving a voicemail, hoping for a return call."
"Dr. Orion ion is simply the best! Skilled doctor with a great disposition with patients. Dr. Orion has been my gastroenterologist for over 15yrs and he always will be."
"The entire process was very efficient, and team was professional and kind."
"My gastroenterologist retired so this was the first time I met Dr. Crane. He had a great bedside manner and I felt very comfortable with him. I will keep going to him for any future needs"
"Dr Cheng & all of his great staff came through and did somewhat of a meet and greet. Then they would tell me their roll in the process. Then they took me back to do my procedure’s. They were great it didn’t take very long at all and I was ready to go and felt great & was ready to go it seemed very quickly!"
"Very kind and professional staff. Excellent service provided."
"Very good"
"Wonderful experience. Dr. Morelli was a wonderful surgeon, and the staff was always helpful and kind. They ensured I had a smooth prep, surgery, and follow-up. I am so glad I chose Indianapolis Gastroentrology and would highly recommend to anyone."
"I’ve been a patient at Indy Gastro for several years now. My latest visit was with Dr. Roberts. He was very helpful in describing my procedure and detailed about the outcome. I highly recommend Dr. Jason Roberts."
"I needed a colonoscopy and endoscopy asap and no one could get me in quickly. I called in the morning one day (early enough to start the prep) and had the tests done the next day. Dr was professional and had a great bedside manner. Very pleased"
"Everyone who took care of me was very kind and patient. Dr. Oridion explained my procedure very well. He helped me to be more relaxed. The dr and staff were very professional. They all calmed my nerves. I will definitely be using Indiana Gastrointerology with my medical needs. Thank you."
"Dr. Drake was very kind and explained everything about my procedure. I felt very safe in his care and in the care of the nurses and anesthesiologist."
"I had an amazing experience nice manners very nice nurses and doctors"
"Dr. Drake and his entire staff are very friendly and professional."
"On time, everyone there very friendly and caring. Believe a thorough job was completed for me."
"I had my colonoscopy without sedation and was able to observe not only my colon but also the professional work of Dr. Roberts. I have worked with professionals for 35 years and recognize that quality when apparent. A good doctor."
"Great customer service! Very upfront and a lot of information!"
"I recently had experience with Doctor Vincent and his team.. whole team was amazing. Thanks."
"Dr Brown we great. He explained the procedure both before and after. I would definitely be comfortable using him again."
"I was treated with respect, and informed about everything to take place. Pre and post op information was relayed to me. While my procedure went as expected. I would highly recommend Dr. Jason Roberts and Indianapolis Gastroenterologists to anyone needing the medical care they provide. MS Jarrett"
"The doctors and nurses were very helpful and very patient with me. I loved it when one of the nurses prayed with me before my procedure and it really put my mind at ease. I would really recommend other people to come here."
"My experience with Dr. Drake was as pleasant as a colonoscopy can be. He and his staff were professional and kept me informed of all that would be happening. I highly recommend him and Indianapolis Gastroenterology."
"Very easy once I was able to get an appointment. Great experience with surgery Staff and Dr. Cheng. This is the 5th time for a procedure with Dr. Cheng and I would highly recommend him. He is very good at answering my questions before and after a procedure."
"I felt very well cared for through the entire process. I was able to get into the office quickly. The office staff, nurses, and doctor were all great. I had never been under anesthesia before and everyone kept me feeling reassured and safe."
"Very prompt and nice. Everyone was so polite and concerned."
"I went to Dr. Jacob’s for a routine colonoscopy and endoscopy. From the moment I was greeted at check-in until I was released, was very pleasant. The staff was very kind, patient, understanding and professional! They definitely helped put my anxiety to ease. I would definitely recommend Dr. Jacob’s!!"
"Dr. Drake was very attentive, answered all my questions snd concerns. I would highly recommend him."
"Dr. Was Very Clear about limitations and risks of test procedure."
"Timely and professional."
"Dr Cheng is always attentive to my needs and explains things carefully. I trust him with my care. He is friendly and has a very big heart!"
"Dr. Morelli is a wonderful, caring doctor who always puts your mind at ease. Couldn’t recommend more highly."
"Everyone was EXTREMELY FRIENDLY AND HELPFUL anesthesia doc and nurses were great 👍"
"Absolutely LOVE the staff, they are the best. The Nurses are very intuitive and personable. Dr. Drake explained everything before and the aftercare as well!!"
"Dr Drake is a very gifted and compassionate gastroenterologist. I would highly recommend him."
"The staff and Doctor Cheng were supportive and informative. I appreciate their care"
"I was dreading the endoscopy BUT the staff was so friendly and caring it put me to ease a bit. I spoke to the whole medical team before my procedure. It was the first time I had met Dr. Roberts but he was friendly and professional and acted as if I was a patient he'd known for years and I felt he would take good care of me. AND he did. When it was over, I didn't remember anything concerning the procedure itself and I didn't feel groggy. Dr. Roberts even stopped by my recovery room to let me know the results, which were good. I would definitely recommend him. 't"
"The care was wonderful, everyone I encountered was nice. My experience was very good."
"Dr. Roberts was very professional and extremely nice. I would recommend him to anyone needing a gastroenterologist."
"Dr Chang has been my gastroenterologist for several years now. At each visit he has always asked me how my husband and son are doing. This has always impressed me."
"There was not a problem as I expected I was unaware of the whole procedure. Dr morelli was a very courteous and congenial physician. His anesthesiologist did a great job. They both visited with me prior to my being operated on."
"I was treated with the utmost professional and personal curtesy during my recent procedure."
"I have had Barrett's Esophagus for several years and use Indy Gastro to monitor and control my condition. They are always friendly and efficient. I highly recommend them."
"Very prompt and professional from the check-in to the recover. Dr. Roberts was very pleasant and easy to talk to and understand. Nurses were all fantastic. This was like my 6th colonoscopy at this office and my far my best experience. Thanks for making an unpleasant experience more pleasant."
"Dr Crane has proven to be a warm and compassionate human being. He has always taken time to answer any questions my wife or I have. I'm very lucky to call him my specialist. He and my wife have saved my life."
"Good place, very professional."