Patient Reviews

At Indianapolis Gastroenterology and Hepatology, our motto is "Earning Trust Through Quality." For more than 40 years, we have worked to provide the community with the best available care, striving to treat mind, body, and spirit in every patient we see. Before requesting a consultation with one of our GI practices in Indianapolis, IN, we invite you to spend some time reading reviews from past patients to find out more about our treatments and approaches regarding GI healthcare.

Reviews for Gallbladder Disease Topics in Indianapolis, IN

4.0 Review from B.O. Source: Google Aug 25 2022

"Ok place. Problem, nobody answers phone. As a new patient, I had 1 question I need answered b4 my visit. I attempted for 3 weeks, different times of the day to speak w/someone. On the 2nd week of attempting with no success my call, I left a voice message. It ask not to repeat a message, you will be contacted within 48 hours πŸ‘πŸ»The 3rd week not reply, I left a second message πŸ¦—πŸ¦—πŸ¦—I called the 4th week, left a message, I stated my reason for call, the many attempts, the # of messages. I also stated, "If you refuse to return my call, just cancel my appointment (I was being fallacious) Guess what, my appointment was canceled. No call to apologize for the poor line of returning my call, nothing. I am happy to report, I did get my scheduled appoint back that 8am. However, it was not without me seeming as a Drama Queen. Sometimes you just have to go there. I am schedule for a follow up procedure, I also love Kelly Cole PA ~ she is the best !! I also thank the gentleman who is the office manage and the lady at the front desk. Unfortunately, they received my complaints. I owe them Starbucks. The office was clean, n the patient visits was moving forward. All is good now that I've been connected to there patient portal."